School Teacher Customer Service
Resume:
Sandra Bernard
Jackson, MS *****
*****************@*****.***
Work Experience
Elementary School Teacher
Emmanuel Christian School - Jackson, MS
May 2015 to January 2018
Performed and developed and educated children ages 3-12 Coordinated and provided information to the students parents about their class work. Encouraged and initiated school programs for grades 1,2,3 Education
Associate's degree in Career Enhancement and Computer Training Program First Step Program - New York, NY
July 2018 to October 2018
Skills
• Teaching
• Assistant manager experience (10+ years)
• Classroom Management
• Experience Working With Students
• Childcare
• Classroom Experience
Assessments
Call center customer service — Familiar
November 2021
Demonstrating customer service skills in a call center setting Full results: Familiar
Customer focus & orientation — Familiar
November 2021
Responding to customer situations with sensitivity Full results: Familiar
Customer service — Completed
November 2021
Identifying and resolving common customer issues
Full results: Completed
Basic computer skills — Completed
November 2021
Performing basic computer operations and troubleshooting common problems Full results: Completed
Outside sales — Completed
November 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Completed
Scheduling — Completed
November 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed
Written communication — Completed
November 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Completed
Numerical reasoning skills — Completed
November 2021
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs
Full results: Completed
Verbal communication — Completed
November 2021
Speaking clearly, correctly, and concisely
Full results: Completed
Sales skills — Completed
November 2021
Influencing and negotiating with customers
Full results: Completed
Inside sales — Completed
November 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Completed
Working with MS Word documents — Completed
November 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Completed
Advanced attention to detail — Completed
November 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Basic bookkeeping — Completed
November 2021
Calculating and determining the accuracy of financial data Full results: Completed
Spreadsheets with Microsoft Excel — Completed
November 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Cashier skills — Completed
November 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed
Analyzing data — Familiar
November 2021
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Familiar
Social media — Completed
November 2021
Knowledge of popular social media platforms, features, and functions Full results: Completed
Management & leadership skills: Planning & execution — Completed November 2021
Planning and managing resources to accomplish organizational goals Full results: Completed
Filing & organization — Completed
November 2021
Arranging and managing information or materials using a set of rules Full results: Completed
Typing — Completed
November 2021
Transcribing text
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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