Property Manager Leasing
Resume:
Raquel Ramon-Mascorro
Floresville, Texas 78114
Cell: 210-***-****
E-mail: *******@*******.***
*/**/**** – 12/17/2021 Property Manager – Internacional Realty, Inc.
With Internacional Realty, Inc., I managed three properties in the Stone Oak Area and one at Brooks City- Base.
Managed 300-350 units
Responsible for the operational efficiency of all aspects of the property.
Managed the properties receivables and site payables.
Encouraged and created on-going community interaction, leading to increased resident retention while using social media platforms.
Recruited, trained and managed at least six staff members or more at each site
Created marketing strategies.
Partnered with regional manager to develop the annual budget
Monthly financial reporting
Monthly reputation management
Exceeded NOI for the last three years
Capital projects included two site renovations and pool resurfacing
7/20/17 – 1/2018 Assistant Manager – Cortland Estates at TPC
Manage resident renewals
Assist residents with their accounts
Meet budget requirements and occupancy goals monthly
Send previous residents accounts to collections
Assist manager with pending work
Order supplies
Walk Move Outs
Process final account statements
File eviction(s) for non-payment of rent
Assist manager and lead maintenance with make ready board
Schedule contractors for make readies
Recruit new vendors
Assist residents with issues other than their account(s)
Audit resident files
Assist team members with resident functions
3/2017 – 7/2017 Assistant Manager – Stellar Interest, Inc.
Manage resident renewals
Assist residents with their accounts
Meet budget requirements and occupancy goals monthly
Send previous residents accounts to collections
Assist manager with pending work
Order supplies
Walk Move Outs
Process final account statements
File eviction(s) for non-payment of rent
Assist manager and lead maintenance with make ready board
Schedule contractors for make readies
Recruit new vendors
Assist residents with issues other than their account(s)
Audit resident files
Assist team members with resident functions
7/2016 – 1/2017: Property Manager – Keller Properties
Heights at Medical Center
•Supervise and manage multifamily property
•Superseding over a rehab
•Meet budget requirements and occupancy goals monthly
•Resident relations
•Maintain weekly and monthly reports for owners
•Resident retention
•Generating purchase orders
•Assist residents with issues
10/2011 – 7/2016: Assistant Manager – Lynd Management Company
1221 Broadway Lofts, Eilan and Meridian
•Trained as floating assistant to properties of 300-400 unit count
•Assistant Manager 1221 Broadway Lofts
•Collect, post rent and perform monthly close out
•Update property website, Facebook, Twitter, Instagram and ILS listings
•Handled and budgeted all resident events
•Weekly reports for owners
•Performed evictions
•Managed resident renewals and retention
•Auditing files to assure all paperwork is accurate
•Distribution of P.O.’s
•Managed resident renewals
•Assist residents with issues
2007 - 2009: Assistant Manager – Management Support
Stoneybrook and Estates of Northwoods
•Move out and close accounts
•Maintained high closing ratio
•Manage resident renewals
•Property Inspections
•Created Marketing Schedule for leasing team
•Supervise leasing team
2006 - 2007: Leasing Manager – Management Support Stoneybrook Apartment Homes
•Greet and lease prospective residents
•Maintained 75% closing ratio
•Update all ILS listings
•Screen prospective residents
•Marketing
•Property Inspections
Programs used: Onesite, Esite, Yardi,Word and Excel
References Available Upon Request
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