Operational Manager Inventory Analyst

Carolyn Walker

Crowley, Texas

Cell 901-***-****

**********@*****.***

Resume

CAREER SUMMARY

Operations/Warehousing Leadership

Results-driven Operations Lead offering extensive experience in logistics, warehousing, and manufacturing, transportation/inventory control, shipping and receiving. Concentrated on optimizing throughout the warehouse and improving the management of inventories. Team player who works well independently. Strong organization, time management, and leadership skills. Outgoing, confident personality; excellent verbal and written communication skills. Establish and maintain strong rapport with management, co-workers and customers. Build trust and integrity through persistence and follow-up. Computer literacy includes Windows Outlook, Microsoft Word, Excel, PowerPoint, and the Internet. Industry-related software: PKMS, SAP, Red Prairie and UPS.

KEY STRENGTHS

• Organization / Time Management • Staff Supervision

• Inventory Control/Cycle Counts • Safety/HazMat Training

• Quality Assurance • Customer Service

• Manufacturing/Production • Multi-Level Communications

• Order Management • Total Quality Management (TQM)

• ISO 9000-9001 • Certified Forklift Trainer

EMPLOYMENT HISTORY

Operational Manager- Williams Sonoma 2020 -2021

Managed and direct team to ensure all tasks was completed and all safety guide lines was followed. Assist Team if problem solving, trained and retrained when necessary. Osha 30 Certification. Dale Carnegie classes, Certificate of Achievement in Communicate with Different Personality Styles and Communicate Effectively. Osha Certified on Train the Trainer Forklift.

William-Sonoma, Arlington, TX 2014 to 2020

Team Lead

Directed daily activities of the warehouse including labor scheduling, personnel management, space utilization, inventory and equipment

• Oversee all areas of the picking operation.

• Motivates picking team to meet daily productivity goals.

• Prepares picking plan and breaks down tasks by equipment type for efficient operational accountability.

• Meet or exceed On-time shipment delivery and accuracy goals.

• Oversee furniture and Retail Pool processing after 7-day Ops conversion.

• Maintain staffing at adequate levels ensuring appropriate productivity levels.

• Monitor Crystal reports daily to establish and maintain excellent service levels.

• Provides ongoing excellent customer service resulting in high customer satisfaction rating.

• Consistently meet or exceed company service and cost objectives.

William-Sonoma, Memphis, TN 2004 to 2013

Inventory Analyst

• Performed inventory analysis and management to avoid low stock and overstock.

• Managed inventory adjustments and transfers.

• Emailed problems or face-to-face interaction with merchandising team for immediate resolutions.

• Generated and maintained monthly reports on inventory levels.

William-Sonoma, Memphis, TN 2000 to 2004

Forklift Trainer/Operator

• Trained associates on the operation and policies for operating a forklift.

• Worked status 65 report, free space, and cycle counts.

• Managed transfers for all William-Sonoma buildings.

CONTINUING RELATED TRAINING

• Leadership Development Training • Hazardous Materials

• Medic First Aid • Forklift License

• Total Quality I and II • RCRA (record keeping)

• SPCC Charting-Graphs • Emergency Response

EDUCATION

Kingsbury High School

General Studies - Diploma 1975

Concorde College, Memphis, TN 2002

Medical Assistant – Diploma

Completed All Saints Bible College 2006

Contact this candidate