Service Representative Customer
Resume:
Karen Whittington
CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER)
Warner Robins, GA 31093
**************@*****.***
To obtain fulltime employment with a company that will enhance the skills I already have as well as provide the opportunity for personal and professional growth and advancement Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Rent to Own Services - Warner Robins, GA
November 2019 to February 2021
I work from home I work incoming calls about our rent to own services setting up potential clients for speak with Lexington Law
Customer Service Representative
PPL Utility - Hazleton, PA
September 2010 to March 2013
Customer Service Representative. I took inquiries, complaints, activated and deactivated electric from residential homes an businesses. Payments over the phone with credit cards. Student Service Representative
K12 Online Public School - Bloomsburg, PA
March 2009 to August 2010
Student service representative/ call center My job duties: Handle clients inquiries, complaints, I transfer calls to teachers. signing up new students for school. Took payments off the phone. Emailing, Faxing Collections Representative
Remit Corporation - Bloomsburg, PA
December 1997 to May 2003
Responsibilities
I collected on past due medical account I work in a call center close to six years I understood the Fair Debt Collection Act.
Accomplishments
My accomplishments were to help clients to build their credit and received those homes that they wanted. Skills Used
I work on a telephone dialer I worked different programs on the computer. I always remember too Miranda my client
Education
ASSOCIATES in BUSINESS MANAGEMENT
CENTRAL GEORGIA TECHINICAL COLLEGE - Warner Robins, GA 2013 to 2016
HIGH SCHOOL DIPLOMA
CARDOZO HIGH SCHOOL - Washington, DC
1988
Skills
• Type 35 WPM Worked on different software Microsoft Word, Excel, Access and PowerPoint
• Multi-line phone systems
• Filing
• Office experience
• Customer service
• Typing
• Microsoft Office
Assessments
Written communication — Familiar
December 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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