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Code 10 Call Centre

Location:
Johannesburg, Gauteng, South Africa
Salary:
20 000
Posted:
January 03, 2022

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Resume:

CURRICULM VITAE

OF

Senzo R Mazibuko

PERSONAL DETAILS

Surname

Mazibuko

First Names

Senzo Rodgers

Known as

Senzo

Physical Address

NO 9210Th Avenue Alexandra Township

Postal Address for Correspondence

2090

Work Telephone & Code

011-***-****

Home Tel. & Code

062-***-****

Cell

082-***-****

Race

Black

Gender

Male

Identity Number

820**********

Languages

Tswana, English, IsiZulu

Email

adps4s@r.postjobfree.com

Marital Status

Single

Dependents

2

Criminal offence

None

Health

Good

Hobbies

Watching TV and playing soccer

Strong Points About Me

Team Worker, Good Listener, Motivator, and Quick Learner and have Strong Knowledge of my Environment.

Drivers licence

Code 10

SCHOOLING

Highest Standard Passed

Matric

Institution

Lenarea Secondary school

Year Passed

2001

Subjects

. Afrikaans

. English

. Accounting

. Maths

. Biology

. Geography

Tertiary Education

Highest Qualification

Institution

Boston

Subjects

Computer Clerk

Life skills

Windows XP

Keyboarding

Introduction To PC

MS Word (2001 Level 1)

MS Excel (2001 Level 1)

General Office Practice

MS PowerPoint (2000 Level 1)

Certificate

Institution

Toque IT

Course

A+ ( still need to write international exams )

Accenture

PERIOD

Current position

Duration

2009 – to date

Systems Support Administrator

Current Duties

Remote support

Managing Active Directory users and computers.

Installing and Configuring pc’s

Installing and Troubleshooting hardware and software.

Troubleshooting os (windows)

Installing and Setting up new printers and scanners.

Database Support Administration (sql)

Server Administration

Eft device troubleshooting

Desktop (windows, MS Office, Citrix).

Network & local printers support

Administrations and Managing the network.

POS Configuration (Window based Application)

POS Hardware issues

POS Database support (sql)

Wanscan Support

Documentation of new support processes

Service Desk monitor(weekends)

Managing calls on Remedy (SLA)

After hours support

Call centre

Work history

Duration

2006- 2007

Duties

GSSC

Gauteng shared services centre

License Booking

Routing of calls to other government Department

Confirmation of employment

Cell C

Call Centre Agent

REFERANCES

Reference

Hlengiwe Mthethwa

078-***-****

Reference

Woshendrane Naidoo

072-***-****



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