Administrator and Assistant Manager

TANIA BENNETT

PO Box ******, Phelan, CA ***** · 760-***-****

*****@***************.***

Love animals, family and serving the public. Enjoy volunteering and working with the public, teaching them new things, helping them be better prepared and safe weather it is at the Apple Valley Gun Club where I served on the Board of Directors or with County ESC, CERT, or working the sound equipment at my church.

EXPERIENCE

SEPT 2021 – PRESENT

ASSISTANG MANAGER, RIGHTSPACE STORAGE

Answer incoming calls and walk ins assist customers in deciding which products are the best fit for their moving and storage needs from the right size storage unit to the best fit U haul equipment, as well as other moving and storage essentials. Follow up on leads. Daily collection calls. Clean out vacant units and do light maintenance as needed. Taking payments over the phone and in person including cash, checks, money orders and credit cards. Bank runs, balance petty cash, accounts payable and receivable. Negotiating with vendors and managing monthly auctions via Lockerfox

MAY 2017 – PRESENT

RADIO OPERATOR, SAN BERNARDINO COUNTY FIRE, FIRE CORPS

I work toward Community awareness and education; I volunteer with the Earthquake Simulator, man booths and awareness events for the Community Emergency Response Team (CERT) and I am also a trainer for CERT. Some of the dispatch experience i have is from Emergency Communications Services (ECS) during King of the Hammer and Baker to Vegas I utilized phone, ham radio and county radios to receive emergency calls, log and relay information to the proper resources including fire, paramedic, fire, Sheriff and Bureau of Land Management.

SEPT 2019 – AUG 2021

HUNTING DEPARTMENT ADMIN/ASSOCIATE, BASS PRO SHOPS

Customer service is one of my most important jobs I performed here. Scheduled appointments for those doing their background checks (DROS) as well as picking up their new firearms. Assisted on the ammo, cutlery, optics and release counters as needed assisting customers make their selection. and ringing up their orders on the cash register. When scheduled in the mornings I often went to the cash office and pick up the register drawers for all seven of the departmental registers, logging and verifying the cash in the drawers. Assisted with freight several days a week before the store opened. As an admin I was responsible for all the departments signage as well as price changes when needed. Responsible for the departmental employee scheduling, attendance, tracking training and Department of Justice certifications. I also monitored the safes on the floor to assure they are in proper working condition and either repairing them myself or contacting the vendor to order parts and schedule a repair man. Handled much of the departments ordering for upcoming sales and assist in the planning of upcoming featured items for the different hunting seasons. Assisted with inventory, inventory audits and various other cycle counts. When coverage was needed at the gun range, I covered this as well as one of 4 Range Safety Officers, I also administered the Safe Gun Handling Test as I am a State Certified Instructor able to demonstrate safe gun handling to new gun owners. Help do firearm releases as needed as well as restocking freight, working with planograms and sales PODs.

APRIL 2019 – AUG 2019

SERVICE MANAGER, COMMERCIAL TRUCKS, MOBILE MEDICAL TECH

Schedule customers commercial trucks in for service, check in trucks, order parts, dispatch mechanics for emergency or on-site work at customer locations as well as the delivery drivers to pick up and deliver equipment as needed. Write repair quotes, billing, customer service, oversee the daily progress of all trucks and trailers in for repairs or service. Track customers equipment to schedule preventive maintenance as required by both state and federal law. Responsible for all DMV, service, and insurance compliance for all company trucks. Inside and outside sales when time allows.

APRIL 2002 – APRIL 2019

RANCH MANAGER, High Desert Oasis

All aspects of ranch management from cleaning stalls, clearing property with a tractor, interviewing hiring, training, and firing ranch staff. Interviewing outside vendors and negotiating fees. Accounts payable and receivable as well as collection calls. From 2002-2016 I opened and ran a non-profit horse rescue and was also on the Board of Directors as the President this entire time. Responsibilities included conducting board meetings, resolving problems, purchasing, billing, budgets, contracting and negotiating with professionals such as veterinarians, farriers, trainers, and haulers. Assured all dietary and exercise needs for each horse was met, often forty at a time. Manage, train, and schedule all volunteers. Reviewed all adoption applications as well as tracking each horse, and when there was a breach of contract, I was the one who went to court to assure the safety of our animals. Organized and ran many different types of events to promote and raise funds to operate the facility as well as being responsible for all advertising and social media updates. In 2004 we also began providing a livestock evacuation center during any local disasters, which we still operate today. As well as dispatching and transporting horses both during disasters and on a as needed basis for the public.

SEPTEMBER 2005 – DECEMBER 2014

ADVISORY BOARD MEMBER, STATE OF CA, DEPT OF FOOD & AGRICULTURE emmp

As an advisory committee member, I was responsible for addressing industry-related concerns about the Equine Medication and Monitoring Program. The committee ensures the integrity of public horse shows, competitions, and sales through the control of performance and disposition enhancing drugs and permitting limited therapeutic use of drugs at an equine event. The committee also helped rewrite legislature which allowed the enforcement of the rules by setting up a fine structure and deciding which drugs needed to be lab assessed to decide allowable amounts of substances as well as which substances were not allowed at all. As a committee we set the fees for the competitors as well as the severity of fines when rules were broken, or competitors did not cooperate with officials.

OCTOBER 1999 – DECEMBER 2000

HELP DESK MANGER (CENSUS 2000), DynCorp International

Managed, trained, and disciplined, hired and fired help desk staff, scheduling of staff, ordered office supplies for the data capture center, oversaw the data destruction of paper produced at center. Entered IT help desk tickets for center as well as tracked them. Attended national meetings and calls and ran reports for upper management for all companies based at the center.

MAY 1997– JULY 1998

COMMERCIAL RENTAL MANAGER, Bush leasing

Sales, accounts receivable and payable, scheduling services, assisted in hiring and termination of Rental Coordinators throughout California. Insured all DMV registration, insurance, and required maintenance and services performed in a timely manner on all rental equipment throughout California. Delivered Commercial trucks and trailers when needed and worked with leasing dept to fill customer’s needs while lease equipment was on order.

MARCH 1995– MAY 1997

COMMERCIAL RENTAL MANAGER, Ideal Lease

Sales, accounts payable and receivable, scheduled repairs and regular services with shop and maintained all DMV registration and insurance certs on all rental equipment. Managed, interviewed hired, disciplined, and terminated Rental Agents. Either hired outside vendors or delivered Commercial trucks and trailers when needed. Inside and outside sales for my rental department and worked with leasing dept to fill customer’s needs while lease equipment was on order. Assisted in specing out and ordering new equipment to meet my rental customers’ needs,

1997 – 1998

TANKER TRUCK DRIVER (PART TIME), Bear Trucking

Drove Class A Semi Tanker Truck hauling water for Arrowhead and other local water bottling companies. Loaded and unloaded water as well as did chemical testing as required. Performed Pre-trip and post-trip on each vehicle I drove as well as keeping driving logs as required by law.

1994 – 1996

TRUCK DRIVER/DISPATCHER, patio industries

Started out driving Class A flatbed trucks hauling building materials at which time I was certified as a forklift operator and often loaded/unloaded my own trailers at the vendor/customer sites. Later, I was offered a dispatching job and conduct safety meetings. As a dispatcher I was also responsible for tracking drivers’ hours to ensure they were running compliant with local and federal laws, scheduling trucks and trailers in for needed services and repairs and assuring all trucks were correctly registered and insured. During my last few months with the company, I was also responsible for assessing new hire drivers and training them to perform their job correctly.

1994 – 1996

SEASONAL TRUCK DRIVER & DISPATCHER, toys r us

Seasonal (Christmas) Local Truck Driver hauling 48' & 53' dry box trailers and land/see containers from the yard, harbor, or rail yards to stores or company yard. The following year I asked back to continue driving and assisted with some dispatching for Christmas & Easter. The third year I again returned as a dispatch and occasionally covered a load when drivers were not available.

1993 – 1994

SOLO OVER THE ROAD TRUCK DRIVER, c.r. england

Drove as a solo Truck Driver across the US. Hauled up to 53' dry box and refrigerated units, kept accurate logbook, and loaded/unloaded my own trucks whenever allowed by the dock supervisor using forklifts, electric and manual pallet jacks or by hand.

1988 – 1990

BUS DRIVER, DISPATCHER, ACCOUNTING, laidlaw transit

Started as a school bus driver (class B), responsible for driving vans & large class B buses transporting children, including special needs individuals to and from school and other functions. Also covered as a charter bus driver, where I managed commercial charters throughout southern California and covered as a city bus driver for the City of Thousand Oaks & Camarillo) when work was slow. Promoted to dispatcher, where I was responsible for preparing all routes, solving issues with routes and clients, dispatching over two hundred school busses, twenty charter buses, as well as ensuring all ran smoothly for Thousand Oaks Transportation, City of Camarillo, and San Luis Obispo trollies. Assisted with billing/accounting, ordered office supplies. Promoted to accounting manager, completed billing for all contracts our buses belonged to throughout the Ventura County school districts as well as the city buses, we ran. Also insured all vehicles were current on service, repairs, registration, and insurance and kept track of driver’s hours.

1984 – 1987

LOST & FOUND SUPERVISOR, county of ventura animal control

Began as a volunteer in 1983 and assisted in moving all animals from the old El Rio building to the new and state of the art facility that still stands today in Camarillo Ca. Soon after I was offered a job as the Lost and Found Clerk. Ensuring the lost and surrendered animals had the best chance of getting back home or finding a new one. Daily kennel walks, searching lost ads and matching them with found animals, interviewing new volunteers. After 1 year I was promoted to a new position of Lost & Found Supervisor where I assisted with interviewing new potential hires and volunteers providing training for those who were accepted and if needed writing up issues for HR to manage. I also assisted in using county trucks to bring featured pets to groomers and was responsible for assuring any exotic pets and livestock received the care and nutrition they required.

EDUCATION

JUNE 1983

GRADUATED, oxnard union high school

General studies

SEPT 1998

A+ CERTIFICATION, Training technologies

Entry level PC technology

SKILLS

Strong computer skills

Microsoft Office Suite

Dispatched Busses trucks, and mechanics

65 WPM Typing

Customer Service

Public Speaking

Event Management

Accounts receivable & payable

CERTIFICATES

NRA Range Safety Officer

DOJ Certified Instructor (CFARS)

DOJ Certificate of Eligibility

CCW for both Ca and Utah

Class A Drivers Lic

First Aid, CPR and AED

ACTIVITIES

Enjoy horseback riding and going to the gun range to shoot handguns, rifles and shot guns. Love to dispatch for San Bernardino County Emergency Communications Service who operate. Under County Fire. Part of our local Community Emergency Response Team since 2016 and am also a Certified Trainer who teaches both basic classes as well as the Animals in Emergency classes for the county. I am an active HAM radio operator and also enjoy making jewelry in my spare time.

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