Administrative Assistant Resources

NAOMI VAAFUTI

**** ***** ***, **** *****, CA ****7 562-***-****

*************@***.***

Friendly, innovative, and well qualified Customer Service Representative with over 25 years of experience in a fast paced environment, providing support while building strong customer rapport. Personable and professional under pressure, experienced in implementing problem solving techniques for customer complaints while maintaining high customer satisfaction ratings through a friendly demeanor in going above and beyond what is expected.

EXPERIENCE

MAY 1998 – PRESENT

OWNER, A TOUCH OF ELEGANCE EVENT PLANNING & CATERING

Own and manage small successful event planning and catering business having served for over 20 years. Experienced in planning, designing, arrangement, coordination and executing every detail of an event from weddings, birthdays, baptisms, international festivals and arts & crafts fairs, business meetings and regional church conferences. Successfully managed event operations from beginning to end working together with many vendors and building positive networking relationships. Managed several teams from small intimate of 10 to over 80 serving up to 500 plus events.

MARCH 2019 – DECEMBER 2021

LEGAL PROCESSING SPECIALIST II, OC SUPERIOR COURTS

Reviews and explains court related documents for compliance with all applicable regulations, policies and procedures; informs attorneys and litigants relative to the completing, filing, issuing and serving of documents, subpoenaing witnesses and documents, appeals and post-judgment remedies and collection of fees/fines. Prepares documents for electronic imaging and performs post committal quality assurance of scanned documents, ensuring data integrity and image clarity. Ensures appropriate docket codes and security levels are applied so that imaged documents are available to the appropriate parties.

DECEMBER 2010 – DECEMBER 2020

ASSISTANT MANAGER, Le fala island traders

Assistant Manager for small international chain of Polynesian Import/Export business. Experienced in handling sales orders, invoices and inventory of import/exported products. Coordinated several large trade shows of international vendors. Cash handling experience, auditing, invoicing, bookkeeping, collections and handled Human Resources and Personnel for chain boutiques.

AUGUST 2014 – MARCH 2019

MOTOR VEHICLE REPRESENTATIVE, DEPARTMENT OF MOTOR VEHICLES

As a Motor Vehicle Representative, multitasked in working several key positions within a given day within the Driver’s License Processing Center as well as being able to work in different regional locations based upon business needs. Processed driver’s licenses and identification cards in an efficient and timely manner. This position also requires verification and analyzing of sensitive documents with confidentiality. Handled a high volume of customers on a daily basis while also being flexible to move to another desk as needed. Having successfully completed several advanced training sessions to further assist management with Personnel and Human Resources as needed. Chosen to assist and train new hires onboarding and shadowing. Served as a coordinator of March of Dimes project and Sunshine Club activities.

September 2005 – August 2013

ADMINISTRATIVE HUMAN RESOURCES ASSISTANT, TROOPE REAL ESTATE

Administrative Assistant/Human Resources Assistant for successful real estate entrepreneur. Handled several real estate deals (ie; sales, closings, refinances, payoffs) while overseeing various successful business projects. Coordinated with several vendors to get projects completed in a timely manner. Ran back end of office with calendar management, invoicing vendors, assisted with Human Resources and Personnel management.

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