Csr Manager
Resume:
Kathryn M Walsh
Katie
Kalispell, Mt 59901
**************@*****.***
Experience
McDonalds 05/21/2019 to04/30/2021,,05/2006-06/2010 Certified Shift Manager; job responsibilities include administrative paperwork, running shifts smoothly buy placing staff in positions suited to their strengths, resolving customer complaints and helping develop my team members.Crew Trainer: oversaw training of new employees, and continued training of established employees I held this position for 3 years, I also worked to get a better training program established.Crew: I held this position for 6 months, learning how each station operated as well as how to do additional chores such as unloading the truck and cleaning the shake/soft serve machine. I worked a variety of shifts from open, close and overnight.Store manager Nicole Saliois 406-***-****. 1110 Hwy 2 W Kalispell,MT 59901 Famous Dave’s BBQ, Kalispell, 11/27/2018-05/01/19,Prep Cook, 2340 US 93,406-***-****, General Manager Trevor Saiger
Mackenzie River Pizza, Kalispell North, 45 Treeline Dr 406-***-****,May 2016- December 2017, Prep and salad line, General manager Josh Forsythe Teletech,CSR,July 28 2015-02/2016,02/2011-08/2011 Supervisor Martha Philbin, Address: 1203 U.S. Hwy 2 W, Kalispell, MT 59901, Phone: 406-***-****. Assisted Bank of America customers in Small Business and Personal bank account inquiries and credit card. Prestige Assisted Living Supervisor Ron Virning,Address: 125 Glenwood Dr, Kalispell, MT 59901 Phone: 406-***-****
Housekeeper: Cleaned resident rooms and common areas in both the main building and the memory care unit 10/2013-08/2015
Agape Home Care Address: 40 Appleway Dr, Kalispell, MT 59901, Phone: 406-***-****. Supervisor Julie Brubaker, Personal Care Attendant for clients in their homes and take them to appointments as needed 05/2012-05/2014
Addus Home Care,Address: 264 N Main St #203, Kalispell, MT 59901,Phone: 406-***-**** Supervisor Misty Young. Personal Care Attendant for clients in their homes and take them to appointments as needed.05/2011-01/2012
Baskin Robbins,649 W Idaho St, 406-***-****, Supervisor Steve Hughes.I served guests ice cream, soft serve, shakes etc as well as helped keep the inside and outside of the store clean. 06/2005/08/2005
Education
Flathead Valley Community College,Address: 777 Grandview Dr, Kalispell, MT 59901, Phone: 406-***-****.Culinary Arts Program,,08/2016-12/2018. Chef Shannon Hayashi Advisor. The program introduced us to various cooking and baking methods, service, nutrition, menu planning, business communications and catering opportunities. 2
Flathead High School, 644 4th Ave W Kalispell,Mt 59901 406-***-**** High School Diploma Early Graduate,January 2007
References
Angelica Lopez 406-***-****
Norm Wilson 406-***-****
Sarah Finley 406-***-****
References
Chef Deborah Misik
Baking and Pastry instructor at FVCC
406-***-****, *****@****.***
Julie Brubaker: COO of Agape Home Care
3
Nicole Salios - Manager at McDonalds
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