RESUME

Name : N.TENDULKAR **/A Mettu street,

E-mail : adprs4@r.postjobfree.com Ramapuram(po)

Mobile No : +919********* Cuddalore(Distric)

Career Objective

Intend to build a career with leading Hotel Industry with committed & dedicated people, which will help me to explore fully and realize my potential. Willing to work as a key player in challenging and creative environment

Career Highlights

●10 years of experience in Hotel industry and Retail industry.( Food& Beverages )

●Creating value for our shareholders through efficient operations, appropriate cost controls and profit management.

●Manage the restaurant within the policies and guidelines of the company and ensures 100% customer satisfaction at all times.

●Controls day-to-day operations by scheduling manpower, ordering food and supplies.

●Developing the restaurant team Controls profit & loss by following cash control/security procedures, maintaining inventory and managing the employees.

●Handling the team size of 4.

●Ensures the maintenance of equipment, facility and grounds through the use of a preventative maintenance program.

●Ensures food quality and 100% customer satisfaction.

Educational Qualification

Diploma in Hospitality Management in Swiss College in Vellore.

Advanced Diploma in Aviation Management Trade Wing Institute of Management in Swiss College in Vellore .

Training Programs

●Industrial Training in F & B Service Department in Hotel ANATHA IN pondicherry for 6 months.

●Industrial Training in F & B Service Department in Hotel IDEAL MAHABALIPURAM for 3 Months.

JADE RESORT COUNTRY CLUB-CHENNAI

Duration : From 2009 FEB - DEC 2011

Designation : SR.Waiter

Roles & Responsibilities:

●Briefing the Staff

●Distribute tasks or responsibilities to others

●Allocate specific duties to the staff

●Maintain the Team unity and co-operation

●Procuring feedback from the customer

●Prepares the Indent

●Maintains the Stock and Inventory

●Maintain good and hygienic environment

●Ensures 100% Guest Reputation

MAYAS RESORT - CHENNAI

Duration : DEC 2011 to DEC 2014

Designation : CAPTAIN

Computer skills:

General basics of computer hardware & software

Good using ms-office (ms-world, ms-escel, ms-power point)

Strengths:

Good communication skills.

Ready to take responsibility.

Quick learner and good interpersonal skills.

Golden Jeed Trading LLC in Oman

Duration: Sep 2015 to Oct 2017

Designation: Head Waiter

Roles& responsibilities

Supervising the mis-in-place and mis-en-scene before the restaurants opens

Briefing staff

Scheduling the staff

Motivating

Performance appraisal

Handling guest complaints

Supervising actual service

Preparing specialised food in the restaurant

Safety

Hygiene and sanitation

Grand serenaa Hotel& resort Pondicherry

Duration: Dec 2018 to July 2019

Designation: SR.captain

Roles& responsibilities

Monitoring& Ensuring F&B Service operations running smoothly

Organising Duty roster of Service Staff

Cost Control, Inventory, Training

Maintaining SOP for Quality

Should Able to Introduce Innovative Ideas for Generating Targeted Sale

Guest Interaction, Menu Planning

Supervise and Assist in Restaurant Cash Management

MADO RESTAURANT-SOUDI ARABIA

Duration: Aug 2019 to Aug 2021

Designation:Restaurant captain

Roles&responsibilities

. Always greet and welcome guests promptly in a warm and friendly manner.

. Always thank and give fond farewell to guests conveying anticipation for their next visit.

. Assist guest with table reservation.

. Assist guest while seating.

. Ensure guest are serviced within specified time

. Check with guests to ensure satisfaction with each food course and beverages.

. Responsible for clearing, collecting and returning food and beverage items to proper area.

. Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

. Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

. Present accurate final bill to guest and process payment.

. Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.

. Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

. Ensures that hotel brand standards and SOP's are consistently implemented.

. Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.

. Completes the daily responsibilities that are set for each individual shift.

. Complete closing duties, including restocking items, turning off lights, etc.

. Conducts monthly inventory checks on all operating equipment and supplies.

. Take an active role in coaching and developing junior staff

Personal Profile

Sex : Male

DOB : 24/12/1991

Nationality : Indian

Marital Status : single

Languages Known : English, Hindi,Tamil

Permanent Address :64/A METTU STREET

RAMAPURAM (PO)

CUDDALORE(DISTRICT)

TAMILNADU

PIN – 607 003

Declaration

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Place: Cuddalore

Date: N.TENDULKAR

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