Collection Representative Buffalo Center
Resume:
Kayla Collins
** **** ** *******, *** York *****
716-***-**** *****************@*****.***
EDUCATION
SUNY Erie Community College Williamsville, New York A.S. Criminal Justice Graduated May 2021
Health Sciences Charter School Buffalo, New York
Graduated 2015
PROFESSIONAL EXPERIENCE
FirstSource Advantage Amherst New York
Collection Representative August 9th, 2021-present
● Negotiate with customers
● Deal with charged off accounts
● Offer settlements
● Discuss payment plan options
McGuire Group West Seneca, New York
Certified Nursing Assistant December 2020 – January 2021
● Provided good care to residents.
● Provided basic grooming necessities.
● Documented everything if something was wrong.
● Took them to the bathroom and changed them.
Greenfields Continuing Care Lancaster, New York
Care partner October 2018 – July 2020
● Provided good care to residents.
● Provided basic grooming necessities.
● Documented everything if something was wrong.
● Took them to the bathroom and changed them.
McDonalds Cheektowaga, New York
Crew Member April 2017– November 2018
● Took orders at counter and back drive thru.
● Cash handling skills required.
● Deep cleaning required every night.
● Cross trained and trained new employees as well. E Café Buffalo, New York
Crew Member June 2017– July 2017
● Took orders at counter and cooked as well.
● Cash handling skills required.
● Deep cleaning required every day.
Buffalo Center for Rehab Buffalo, New York
Nutritional Service Worker February 2017– March 2017
● Provided dietary needs for the residents.
● Brought the food up for residents.
● Deep cleaning required every night.
● Cross trained.
Kaleida Health @ HighPointe Buffalo, New York
Nutritional Service Worker July 2016– October 2016
● Provided dietary needs for the residents.
● Brought the food up for residents.
● Deep cleaning required every night.
● Cross trained.
Charlie the Butcher’s Kitchen Williamsville, New York Crew Member September 2015– June 2016
● Cash Handling required.
● Took customers’ orders.
● Deep cleaning required every night.
● Cross trained.
VOLUNTEER WORK
Cornerstone Manor Buffalo, New York
Counselor June 2014– August 2014
● Engaged with kids from the ages of 4-12 years old.
● Assisted with making things, taking them out on trips. City Mission Thrift Store Cheektowaga, New York
Counselor June 2014– August 2014
● Went through clothes to sort them.
● Assisted the store employees.
ADDITIONAL SKILLS
Buffalo, New York
CPR and First Aid Certified Expires July 2021
Blood Borne Pathogens Expires July 2022
Fluent in English
Contact this candidate