Station Manager Project Assistant

DONNIE BRIDGES

INDIAN TRAIL, NC ***** 850-***-**** ************@*****.***

Professional Summary

Self-Motivated Recruiting and Operations professional. Army Veteran with 21 years of service, 16 years’ experience in recruiting operations. Results driven, critical thinker, problem solver, can do attitude, capable of analyzing market trends, local demographics as well as identifying and executing operational and strategic initiatives, reducing operating costs, restructuring of organizations and maximizing productivity at all levels.

Skills

●Customer service

●Project management

●Employee performance

●Operational efficiency

●Organizational skills

●Planning

●Documentation and control

●Policy and procedure modification

●Scheduling

●Relationship development

●Team management

●Decision making

●Supervision

●Operational improvement

●Team building

●Research

Work History

Operations Manager 07/2020 to Current

ProSource Mission Critical Services – Charlotte, NC

●Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution

●Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

●Partner with cross-functional support teams in improving the proprietary tools and systems

●Work closely with legal and safety departments to make sure activities remain compliant

●Oversee materials and inventory management

Assistant Manager, Produce Department 03/2020 to 07/2020

Food Lion – Monroe, NC

●Ordered inventory and reported discrepancies to control costs and maintain inventory levels

●Worked actively with management team to create daily and weekly sales plans based on weekly sales trends

●Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands

●Developed empowering employee culture focused on equipping employees to independently meet customer needs

●Applied performance data to evaluate and improve operations, target current business conditions and forecast needs

Project Assistant/Contractor 11/2019 to 03/2020

Ajilon (Mood Media) – Charlotte, NC

●Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements

●Managed quality and client deadlines by working closely with staff to maintain adherence with project requirements of 50 units daily

Senior Operations Officer 09/2017 to 07/2019

UNITED STATES ARMY – Fort Knox, KY

●Handled administrative requirements smoothly and efficiently, including maintaining records and submitting daily reports

●Managed quality assurance program, including on-site evaluations and internal training of 138 troops

●Monitored social media and online sources for industry trends

●Oversaw teams planning, implementing and realigning field and recruiting operational strategies

●Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

●Developed team communications and information for daily staff meetings

Senior Enlisted Advisor 08/2015 to 08/2017

United States Army – Columbus, OH

●Assisted commanding officer at several community events and in reception of VIPs, both military and civilian

●Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on daily basis

●Advised commander on operations, intelligence and risk assessments in daily briefings

●Increased area recruiting market share by 48% from previous year

●Supervised more than $1.3 million in high-value equipment, maintaining zero loss record over 2 years

●Promoted high level of quality standards by inspecting training facilities and maintaining positive work environment on weekly basis

Station Manager 07/2012 to 08/2015

UNITED STATES ARMY – Augusta, GA

●Monitored production operations for quality and compliance with standards

●Guided, coached and lead project team of 16, delegating tasks and evaluating performance and progression of project pace

●Analyzed project-related information and made recommendations based on discoveries resulting in 42% increase of market share from previous year

●Previewed and evaluated local, unsolicited independent, regional and national television programs to determine audience for recruiting events

●Delivered outstanding service to local population in order to maintain and extend relationships for future recruiting opportunities

●Conceptualized complex and innovative marketing and branding solutions to help improve community involvement

●Implemented safety program and consistently delivered training to over 50 personnel

Education

Bachelor of Science: Multidisciplinary Studies Expected in 06/2022

Grantham University - Lenexa, KS

●Continuing education in Multidisciplinary Studies

High School Diploma 1991

Zweibrucken American High School - Germany

●Elected Captain of Varsity Football, Basketball and Baseball teams

●Member of National Honors Society

●Graduated with 3.4 GPA

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