CURRICULAM VITAE

M.MOHAMED IQBAL

Mobile:+919*********

Email ID: adprdm@r.postjobfree.com

OBJECTIVE

To achieve a suitable challenging and growth oriented position in on aggressive and prof essionally managed where I can contribute my skills and experience to excel with them serving with at most sincerely and integrity.

EDUCATION:

BCA in New College (University of MADRAS).

TECHNICAL QUALIFICATION:

Windows 2000, MS Office(Word, Excel, Power Point)

Over 11 years of experience in Retail Industry.

Operational & customer service experience in

center point-landmark Dubai, Makeup art cosmetics(M.A.C), Shopper stop India, Noor saree India.

WORK EXPERIENCE

Organization: CENTERPOINT LANDMARK U.A.E

Duration: currently working with centerpoint from dec-2011 till Sep 2017

Role/Designation: admin

CAREER

Key Performance Areas

Provide excellent customer service to all the customer at all times

Ensuring the centrepoint store delivers a personalize, friendly and efficient cashiering service

Managing till balancing & administration activities in an efficient manner

Helping to resolve customer complaints

Training new cashiers

Manage queue build up at the till point

Show initiative in dealing with problems

Be supportive, respectful and courteous to customers and other employees

Assisting with other sales responsibility as required

Ensure cashiers are fully equipped to assist with & promote membership to customers

Ensure banking cash is tallied and deposited in bank daily

Purchasing non trading items and maintain fixed assets

Smooth functioning of housekeeping and security

Organization: MAKEUP ART COSMETICS(M.A.C) RAHEJA GROUP

Duration: NOV-2008 - OCT- 2011

Role/Designation: BACKEnd In-Charge & Store Administrator

Key Performance Areas

Inventory management

Consolidating stocks among stores

Stock management with respect to vendor

Stock auditing

Organization: shopper stop (india) RAHEJA GROUP

Duration: feb 2006 – oct 2008

Role/Designation: sr. customer service representative, visual merchandising assistant AND CASHIER

Key Performance Areas

Men’s casual section In charge, Daily Sales Tracking, Inventory Management

In store VM In charge

Tracking the Sell through of merchandise

Departmental Trainer for staffs.

Billing, maintaining float cash, GIFT Vouchers, credit notes, membership program

Organization: NOOR Saree

Duration: JAN 2004 – DEC 2005

Role/Designation: customer service representative

Key Performance Areas

customer service

Target and achievement

Back room stock replenishment

Inventory management

PERSONAL DETILS:

Date of Birth : 06.11.1982

Sex : Male

Nationality : INDIAN

Language Known : English and Tamil.

Status : Married

Passport No : J 7403777

Date of issue : 21.09.2011

Date of Expiry : 20.09.2021

DECLARATION:

I do hereby declare that the information given above is true to the best of my knowledge and

I am responsible for any inconsistency happen in it. Place:

Date: M.MOHAMED IQBAL

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