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Front Desk Customer Service

Location:
San Ramon, CA
Posted:
December 27, 2021

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Resume:

Lina Amin 925-***-****

adpraa@r.postjobfree.com

San Ramon, CA

EXPERIENCE

Tri Valley Plastic Surgery - Aesthetic Consultant Manager 2019-Present

Implemented and assisted in Grand Opening of a Medical Spa for renowned plastic surgery o ce, sale transactions up to $30,000 a day Managed Practice ambiance, patient experience, liaison for sales reps and vendors Trained new sta for surgical/medspa operations and procedures including: Clear + Brilliant, CoolSculpting, Sculpsure, IntraCel Microneedling, Injectables CRM/Web leads Experience to grow business and convert leads Surgery Coordinating/Referrals/Patient Education

Extensive knowledge on plastic and reconstructive surgeries and MedSpa treatments LaserAway Medical Group Los Gatos, CA - Patient Care Coordinator 2018-19

Conducted consultations for prospective patients

Treatment planning and coordinating

Managed all front desk duties- Checked patients in and out along with Scheduling appointments, handle high call volumes on multiple lines Processed transactions involving Care Credit & Greensky Phone sales- 50-100 calls per day

Comply to HIPPA laws

EDUCATION

Fashion Institute of Design & Merchandising - San Francisco, CA A.A. Business Marketing Completed 2018

Business Management -BA Currently In Progress

Additional References Available Upon Request

SKILLS

Strong Sales Techniques

Exceptional Customer Service

Professional writing & Phone

Etiquette

Fast Learner

Tech Savvy

Excellent Organizational Skills

Performs well under

pressure/fast paced

environments

Team Leader & Player

LANGUAGES

English & Farsi

REFERENCES

Lena Chan

925-***-****

Practice Manager

Surgical Suites at Park Place

Jasmin Alocozy, RN

209-***-****

Aesthetic Provider

Beau Asscarunz

510-***-****

Healthcare Management



Contact this candidate