Leslie N. Howard

**** ***** ****, ********* *

Baltimore, Maryland 21209

410-***-**** · adpr6w@r.postjobfree.com

SUMMARY

• Five years of on-hands experience in Agency-related care and private duty

• Excellent interpersonal skills

• Leadership and training in Caregiver Coaching

WORK EXPERIENCE

10/2021-Present Housen Health Services, Inc.

Client Care Coordinator/Scheduler

• Facilitate daily Scheduling Meeting with 3-5 person staff

• Participate in Hiring/Onboarding process with Human Resources Manager

• Manage all components of the schedule through the Generations System

• Review Generation System Reports to track, verify and/or cancel client schedules

• Compose client and caregiver notes generated from WeAnswerCommunication

• Daily prepare and lead interdisciplinary team meetings

• Determine hourly rate with HR Generalist based on caregiver experience

• Respond to new client intake in a timely, professional compassionate manner

• Provide information to CEO, COO and HR Generalist accordingly 06/2020-09/2021 Staci Crandall, Self-Directed Employer Position: Direct Support Professional & Support Broker (SB)

• Community integration in skills development: Therapeutic Riding, Private Swim

• Create calendar with customized community-based engagement

• Assist with acquiring building skills to maximize personal independence

• Medical appointments and interface via virtual/teleconference

• Oversee staff timesheets and submit to FMS (SB)

• Update client Communications Book daily

• Provide client transportation with transportation/mileage reimbursement

• Support client during interview/hiring process and submit HR paperwork (SB)

• Manage personal budget (grocery expenses, memberships, etc.)

• Provide HR oversight to staff, i.e. staffing scheduling, time off, etc. (SB) 06/2018-06/2020 eMerge, Inc.

Position: Instructor, Community Services

• Instructor to 47 y/o female, non-verbal with severe Down Syndrome

• Assist with ADLs throughout the day; escort to medical appointments

• Create calendar with community-based activities customized for the client

• Provide transportation for activities

• Participate (with client) in once a week skills building activity (swim lessons)

• Submit daily reports at the end of shift

• Oversee client’s personal expense account (credit card) and modify expenses 02/2018-01/2019 Private Duty

Position: Cert. Medication Technician (CMT) Caregiver (12hr./Weekend)

• Caregiver to 33 y/o male with Cerebral Palsy, hypertension and diabetes

• Assist with ADLS and provide companion care to the client

• Three-meal diary log and meal preparation including weighing portions

• Provide transportation to and from weekend activities (music and art program) Continued…Leslie N. Howard

11/2017-04/2018 Private Duty

Position: Cert. Medication Technician (CMT), Caregiver (M-F/Full-time)

• Caregiver to 78 y/o male with hypertension and diabetes

• Provide companion care to client

• Monitor B/P and diabetes during shift

• Administer AM medication during mealtime (breakfast)

• Meal preparation for breakfast and lunch

• Assist with ADLS and provide companion care to the client

• Provide transportation to medical appointments and activities

• Update client report during shift

03/2017-10/2017 Private Duty

Position: : Cert. Medication Technician (CMT), Caregiver (12hr./Weekend)

• Caregiver to 83 y/o woman with stage IV lung cancer

• Provide companion care to client

• Assisted with ADL throughout the weekend

• Administer AM medication during mealtime (breakfast)

• Meal preparation for breakfast and lunch

• Assist with ADLS and provide companion care to the client

• Errands whenever necessary

• Update client report during shift

08/2016-10/2017 Richcroft, Inc.

Position: : Cert. Medication Technician (CMT), Caregiver

• Created reports for nurse or designated charge person at the end of the shift

• Transported individual to community activities

• Assisted with ADLs

• Appropriate interaction within the family, at school and in the community

• Meal preparation for breakfast and lunch

• Assist with ADLS and provide companion care to the client

• Planned and implemented activities both in the home and in the community EDUCATION

03/2011 Strayer University, Owings Mills, MD

Major: Business Administration, Degree Earned: AABA VOLUNTEER/CERTIFICATIONS

08/2020-08/2022 CPR/First Aid

07/2021–07/2023 Support Broker Certification

Developmental Disability Administration

11/2021 Home Care Pulse – Scheduler Success Series 11/2021 Care Academy – Caregiver Coaching

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