Customer Service Middletown
Resume:
Najmah
cofield
Address
*** **** ***** ****** ***** ny
najmah.cofield93@gmail.com
Skills
● Resolving complex customer inquiries
● Being able to communicate in a professional manner
● Computer proficiency
● Persuasive speaking skills
● Creativity and resourcefulness
● Patience
Experience
August 2012 - january 2015
Crystal run healthcare, Middletown,New york - customer service
● Schedule patients appointments or change patients appointment depending on the circumstance
● provided status updates for patients and answered any billing questions
● Delivering lab results in a timely manner
February 2015 - April 2018
Home depot, Bronx,New york - customer service/warehouse worker
● Resolving any shipping or delivery issues that arise
● Answering customers questions via telephone or in person
● Helping customers place online orders
November 2018 - January 2020
American Airlines - customer service
● Dealing with Booking and cancellations for new and existing members
● Helping to book flights and purchase tickets
● dealing with any special accommodations customers might need
● Handling any complaints that might occur
Education
September 2009- june 2011
Charles E Gorton, 100 shonnard place - highschool diploma
Contact this candidate