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Paralegal Assistant Entry Operator

Cincinnati, OH
December 30, 2021

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**** ***** **** ******, ***. #*, Cincinnati, OH, 45238 513-***-****

Career Target: Data Entry/Administrative/Legal Office Support

Professional and friendly at all times with great energy and enthusiasm.

Responds to requests and inquiries with a sense of urgency.

Ability to keep track of team targets and deadlines.

Professional Skills


Team Player

Time Management

Communication Skills



Cactus Credential Look-up

MS Teams /Slack

Simplifile Accounts/Confluence/ACH

Data Entry

Data Migration

Research & Development with Adjustments

Budget Reconciliation with AP/AR

Adobe Acrobat Pro DC

Report Development


Microsoft Office – Outlook, Work, Excel, Access

Attention to Detail

Customer Service

40 WPM

Salesforce/Salesforce -Lightning


Choreo - Contract Manager

OnBase - Contract Look-up

Summary of Experience

Diligente Technoligies - Remote 06/2021 to Present

Data Entry BA-Simplifile Operations Analyst (Client – Ellie Mae-ICE Mortgage)

Reviewing and approving Memorandum of Understanding (MOU) contract documents via Salesforce/Simplifile

Retreiving, verifying and updating customer case information via Salesforce

Submitting MOU contract documents to the county for approval for clients to e-file via Salesforce

Communicating with clients via email to request additional information or inform of approval/denial to e-file via Salesforce

Weekly meetings with MOU Salesforce Team to discuss updates/changes

Processing Nightly ACH for packages submitted via e-file and correcting errors

Randstad US, LLC, Cincinnati, OH 04/2018 to 06/2021

Data Entry Operator (Client – US Bank/Federal Government)

Worked in a fast paced, high pressured environment

Performed 10 key alpha numeric data management and data entry on various tax returns with accuracy

Worked in-depth with various software applications within the Banc Tec Pay Courier system

Extracted and sorted mail with high attention to detail

Reviewed, verified and documented tax returns and payment/non-payment information

Assisted with cross-training new associates assigned to the project

Performed other office duties as assigned or needed

Great Oaks Career Campus, Cincinnati, OH 11/2019 to 08/2020

Secretary II-Administrative Support

Received and greeted staff, students, parents and visitors courteously and assisted them accordingly

Answered phones and routed calls to appropriate staff members

Handled routine clerical functions for the assigned operations center

Performed FBI/BCI background checks and processed payments

Assisted with information sessions and the completion of assigned projects/tasks

Maintained a high level of ethical behavior and confidentiality of information

Maintained a clean and welcoming work environment and maintained office equipment such as copy/fax machines and printers

Data entry of student enrollment information, deposits, tuition, grades and supplied receipts

Maintained data involving financial, payroll and/or enrollment and assisted with generating reports

Performed other office duties as assigned or needed

Apex Systems, Inc., Cincinnati, OH 11/2017 to 01/2018

Concierge Compliance Support-Customer Service (Client - Omnicare/CVS Health)

Assisted the Compliance Department with internal audits of ALF communities

Contacted and communicated with the Assisted Living Facilities via phone, e-mail and fax to verify credentialing information and retrieved copies of current Facility State Licenses

Converted e-mail file attachments to PDF files, created file folders on the system and filed electronically

Reviewed and verified information in the Salesforce system for accuracy to compare with State License credentials

Documented information In Salesforce regarding progress of information received

Entered data into Excel spreadsheets, and effectively communicated with managers all status updates daily/weekly

Enterprise Logic, Inc., Cincinnati, OH 11/2016 to 5/2017

Data Entry Operator/Demand Tec Administrator (Client - Procter & Gamble)

Reviewed and updated P&G product information in Kroger’s 1World Sync vendor item portal

Processed requests for promotions, cost change, product change, and item discontinuation

Reviewed, approved, and submitted invoices for payment; Reconciled plans against current budget and invoices for contracted vendors

Viva USA, Cincinnati, OH 2/2016 to 8/2016

Data Entry Operator II/Customs Duty Drawback Assistant (Client - General Electric)

Reviewed and verified import/export invoice information

Verified all required documentation was collected to request duty drawback funds

Prepared reports in Excel to track and communicate invoice and duty drawback status

Adecco Staffing,Cincinnati, OH 7/2015 to 01/2016

Global Consumer Relations Data Migration Assistant (Client - Procter & Gamble)

Conducted a data readiness assessment to complete master data migration between systems

Updated data elements, articles, and images for system transition

Validated final content and web page links after data migration

Telesis Corporation, Cincinnati, OH 7/2012 to 09/2014

Tax Trade Bureau Clerk (Client - Federal Government Building)

Prepared and coordinated excise tax returns for various commodities

Verified amounts due matched amounts paid

Performed data entry and created periodic reports by commodity

The Sanders Law Firm, Covington, KY 12/2006 to 04/2008

Paralegal Assistant

Assisted Attorney’s with legal issues concerning Personal Injury

Organized, created, and drafted documents for record keeping

Summarized, defined, and distributed medical records

Performed administrative duties

Credentials & Certifications

The Academy of Court Reporting, Cincinnati, OH

A.S. Applied Business – Paralegal/Legal Assistant

Medical Terminology Certificate

References Furnished Upon Request

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