Store Manager

Miranda Smith

Jacksonville, United States ***** 904-***-**** *******.********@*****.***

Professional Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Skills

Relationship building and management

Team Leadership

Training and Development

Store Management

Team leadership and coaching

Maximizing Profitability

Strategic thinker

Sales expertise

POS systems

Hourly shift management

Staff training and development

Mathematical aptitude

Customer Relations

Work History

Store Manager, 11/2016 to 10/2019

Mattress Firm – Jacksonville, FL

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.

Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success

Pharmacy Technician, 11/2015 to 03/2017

CVS Pharmacy – Jacksonville, FL

Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.

Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Answered incoming phone calls and addressed questions from customers and healthcare providers.

Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Education

No Degree: Psychology

Ashford University - San Diego, CA

High School Diploma: 06/2014

Madison High School - Marshall, NC

Contact this candidate