Receptionist/manager
Resume:
CECILIA BALLEW
GARLAND, TX *****
EMAIL: **********@*****.***
Reliable caring CNA professional, Caring for the aged and the sick. Work well with excellent interpersonal, communication skills, confidential in all dealings with patient and staff. Achieve top healthcare outcome.
SKILLS
Excellent Customer Service
Detail Orient
Time Management
Outgoing
Dependable
Effective Communication
People Skills
Data Entry
Knowledge into HIPPA Guidelines
State and Federal Regulations
Filing
Printing
Copying
Faxing of Documents
Checking Vital Signs
Managing Multiple Phone Lines
EMR System
Insurance Verification
Bilingual-English, Spanish
PROFESSIONAL EXPERIENCE
THE HEALTHCARE RESORT June 2015 TO Present
-Established rapport with team members, staff, resident and families
-Assist resident with transportation to and from doctor’s appointments
-Receptionist experience and managing multiple phone lines
-Supervise developing teams to improve efficiency
-Leading teams to boost productivity effectively
-Resolve issues between family and staff through proper departments.
-Experience Covid Testing
-Certification Food Handling
-Leadership Training Courses
-Reliable patient care
-Account Receivable
-Assist with helping cleaning rooms (deep cleaning)
-Assist with food trays orders to patients
-Attend daily meeting with staff departments
THE BELMONT April 2011 TO May 2015
-Building rapport with team members, staff, resident and families
-Assist resident with transportation to and from doctor appointments
-Receptionist experience and managing multiple phone lines
-Admitting, Discharging patients
-Accounts Payable
-Reliable patient care
-Central Supplies
-Resolve issues between family and staff through proper departments
-Attend daily meeting with staff departments
Certification: CNA, Food Handling
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