GRACE MILLER

Stillwater ***** 918-***-**** adpqhp@r.postjobfree.com

EDUCATION

Oklahoma State University (Stillwater, OK) Graduation: May 2022 Bachelor of Science in Business Administration Hospitality and Tourism Management EXPERIENCE

January 2021-

current

June 2021-

Current

Lab Assistant FOH/BOH, Taylor’s Dining Oklahoma State University Demonstrate a variety of managerial tasks, assist students in incorporating strategies and ensuring that Taylor’s accomplish defined objectives. Mentor and guide students in the operation of the restaurant. BOH and FOH duties including but not limited to serving, food prep and cooking, ensuring food outflow is sufficient, expo, opening and closing duties, supervising during dining hours, open table, Micro’s system.

Starbucks Barista

Ensure quality customer service in all roles, making coffee, customer connections and team connections.

August 2019- May

2021

June 2017-

December

2020

Parking Garage Attendant, Oklahoma State University Student Union Manage customers entering and leaving garage, POS system, credit card purchases, shift reports, operate ticket booth and machinery. Sales associate at Justice Tween Brands Tulsa OK

Sales, POS system, Customer Service, Ship orders, maintain store appearance, closing and opening procedures, Floor sets and merchandising, online orders.

CERTIFICATIONS

• CVENT: SUPPLIER NETWORK

• AHLEI MANAGING FRONT OFFICE OPERATIONS

• AHLEI MANAGING HOSPITALITY HUMAN RESOURCES

• CPR AND FIRST AID

• SERVSAFE MANAGERIAL

INVOLVEMENT

• Omega Phi Alpha National Service Sorority Served Oklahoma State University community and Stillwater’s community at large through community service. September 2019 - November 2020

• Distinguished Chef Event Scholarship Benefit FOH Manager September and November 2021

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