Customer Service
Resume:
Samara Rocha
adpq91@r.postjobfree.com
Work Experience:
Allstate Insurance
Sr. Claims Specialist
Special Investigations Processo
Uniondale, NY
December 2007 to Present
Handles all state complaints as well as prepares suits for attorney's, and sets up EUO'S. Assist with miscellaneous duties (i.e. fax attachments, schedule property inspections, process payments, obtain pertinent documents, send correspondence, assign suits to attorneys). Monitor, resolve and assist with insured's concerns and complaints. Follow up with insured's to verify complete satisfaction with services provided. NY Daily News
Marketing & Sales
Flushing, NY
April 2011 to December 2018
Help build accounts with new clients, marketing activities to boost sales of the product or service. Advertising new products and new services to bring attention to potential and current customers, explaining benefits of the product and how it would be beneficial. Stimulating the demand for the product, and building a great team with management. Macys
Estee Lauder Makeup Artist
Sales associate
Hicksville, NY
September 2006 to December 2008
Responsible for sales transactions and maintained a balanced register. Meeting specified sales quote; including opening new credit accounts for Macy's. Recognized thought CRL program as an outstanding sales associate Bloomingdales
New York, NY
September 2005 to June 2006
Responsible for promoting, selling and inventory for all cosmetic and domestic merchandise. Provided personal assistance to all customers requiring cosmetic and interior design advice. Organized and assisted in the designing of the Christmas sectional promotion.
Education:
BA degree in Business Management
Molloy College (Deans List)
Rockville Centre, NY
December 2018
AAS degree in Education
Nassau Community College (Deans List)
Garden City, NY
December 2014
Language:
English, Spanish & Portugues
Skills:
Excel / Microsoft Word / Word / Powerpoint / NextGen
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