Visual Merchandiser Customer Service hairstylist

ABDUL. A. HAMID

Toronto, ON M*J *H* 416-***-**** *****.*.*******@*****.***

Professional Summary

Skilled Apprentice Stylist bringing foundational knowledge in hair cutting and styling. Manages time well to effectively serve customers and assist stylists. Maintains organized appointment books and smoothly flexes between telephone calls and current salon needs. Skills

Staff Management

Kitchen equipment operation and

maintenance

Safe food handling

Food preparation and safety

Highlights and lowlights

Customer consultation

Trend expert

Sales expertise

Hairstyling

Color principles

Updos

Curls

Wigs

Extensions

Upselling skills

Work History

Kitchen Shift Supervisor 08/2016 to Current

Shoeless Joes Queens Quay – Toronto, ON

Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas. Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Wiped down counters using sanitizing spray to prevent cross-contamination among food items. Motivated staff to perform at peak efficiency and quality. Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Maximized quality assurance by completing frequent checks of line. Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Oversaw food preparation and monitored safety protocols. Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.

Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.

Prepared items like bacon ahead of time to promote efficiency in dish garnishing. Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Distributed food to team members with efficiency in high-volume environment. Prepared food items such as meats, poultry and fish for frying purposes. Prepared food items to meet recipes, portioning, cooking and waste control guidelines. Performed routine cleaning procedures across kitchen Apprentice Hairstylist 11/2015 to 12/2018

Purebeauty salon and spa – Toronto, ON

Assisted hair stylists with colorwork by applying base colors and toners. Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.

Offered highly skilled and diverse salon services to daily customers, including cuts, color services and extensions.

Minimized infection risks by using required solutions and procedures to clean and sanitize tools. Studied advanced techniques to develop proficiency and better serve customers. Consulted with clients on current trends and offered advice on flattering cuts and styles. Offered exceptional service and support to walk-in and scheduled customers. Completed basic styles for regular customers by using strong blow-drying and curling abilities. Answered telephone calls to provide information and schedule new appointments. Trimmed, cut and shaped hair and hairpieces based on customer preference Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase sales and client longevity Completed wet styling and thermal styling for numerous clients daily. Suggested treatments and styles to suit customers' appearance and desired look. Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.

Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.

Prepared clients for hair cuts and styles with soothing shampoo work. Team Leader 01/2009 to 07/2015

McDonald's Restaurant – Toronto, Ontario

Being a role model by displaying legendary customer service. Assisted managers in daily restaurant operations such as running breaks, counting waste for inventory purposes, counting cash floats.

Showing leadership by assisting other staff to complete their daily shift tasks accordingly. Completes and follows up nightly on all staffs closing checklists. Personal styling 01/2012 to 01/2013

Top shop – Toronto, Ontario

Updated pricing and signage to complete product displays and educate customers. Restructured company merchandising standards to increase customer traffic and product exposure.

Created interior displays to promote products in alignment with corporate sales objectives. Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.

Provided exceptional services and pleasant shopping experiences to retail customers. Created inviting environment for customers by maintaining store organization and cleanliness. Provided accurate information about promotions, customer programs and products, helping drive high customer retention.

Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Sales Associate/Visual Merchandiser 01/2006 to 01/2008 Hennes and Maurits Co – Toronto, Ontario

Assisted customers with locating properly sized garments. Creating and changing clothing displays according to the esthetic of the company on time. Ensuring all new inventory is properly placed and displayed for sales. Engaged with customers to effectively build rapport and lasting relationships. Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.

Maintained organized, presentable merchandise to drive continuous sales. Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Maintained customer satisfaction while handling [Type] product returns quickly and professionally.

Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

Education

Diploma 05/2015

Marca College of Hair And Esthetics - Toronto, ON

Awarded MATRIX Outstanding colorist

Student Council President

High School Diploma 07/2007

Marc Garneau Collegiate Institute - Toronto, ON

Designing costumes

designing and building feathered costumes for the Toronto caribbean carnival hundreds per year

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