Technical analyst

Muhammad Salman

Sachse, TX ***** 304-***-**** **********@*****.***

https://www.linkedin.com/in/muhammad-salman-ansari https://trailblazer.me/id/salmanbsr1

Permanent Resident

Professional Summary and Objective

Innovative software engineer with advanced proficiency in software and database administration, programming languages, and development tools. Nearly two years of data analysis and e-learning developer experience. Completion of Salesforce Developer and Administrator training. Seeking to leverage exemplary analytical skills to contribute the team.

Technical Skills

Programming Languages

Python, PHP, SQL, JAVA, C#, JAVA Script, XML, HTML & CSS, jQuery

Development Tools

Salesforce CRM platform, JIRA, Power BI, Tableau, SAS, Weka, Hadoop, SaaS (AWS, google cloud), Azure, Articulate 360, Moodle, GIT

Principles and Methodologies

Agile, Waterfall, OOP, SOLID, Django

Work Experience

Junior Technical Analyst, ARCG Solutions July 2021 – current

Aid in compiling client requirements, create time-sensitive project timelines, and determine acceptance criteria

Perform Salesforce configuration tasks for POC

Assemble documentation (i.e. Test Scripts and User Guides) for team and client

Assist team in technical documentation of Implementation Guides

Respond to technical support tickets and determine the nature of the technical issues

Attend daily team scrum meetings

eLearning Developer, Educatingly Ltd. Jan 2020 – Dec 2020

Strategically advised clients regarding requirements and course development

Single-handedly designed and developed interactive courses following strict deadlines

Performed detailed configuration and Moodle system administration

Collaborated with team to conduct regular maintenance and debugging of online courses

Evaluated training outcomes based on Key Performance Indicators (KPIs)

Served as system administrator to maintain company Moodle

Social Media Manager, Abacus Agile Aug 2020 – July 2021

Collaborated with clients to identify business goals and create a marketing plan

Routinely researched product trends, hashtag trends, and marketing strategies

Created content for multiple social media channels

Responded to messages, comments, and other engagement in timely manner to build customer relationships

Consistently monitored and analyzed account insights to adjust KPIs and goals accordingly

Python Developer, American Chase Feb 2020 – July 2020

Investigated customer feedback to resolve customer complaints appropriately

Collaborated with team members from a variety of backgrounds (i.e. developers, testers, users, etc) to complete projects

Built, tested, and deployed concise, reusable, and organized code using Agile methodology

Performed routine design and code reviews to maintain quality, performance, and application responsiveness

Guided team members by assisting with problem solving throughout project development

Assistant Financial Analyst, MDS International Jan 2017 – Aug 2017

Compiled and analyzed financial reports to help increase sales by 13%

Assisted with interpretation of business trends

Analyzed budgets and income statement forecasts

Calculated and predicted expenditures according to international exchange rates to increase profit

Provided creative alternatives and recommendations to reduce company costs by 6%

Explained complex financial subjects to non-financial staff members

Education

Master of Science in Computer Science GPA: 3.56

Marshall University, Huntington, West Virginia May 2019

Bachelor of Science in Software Engineering Dec 2016

Beaconhouse National University, Lahore, Pakistan

Projects

Goodwill: Learning Management System

Created a LMS to provide employees with certified trainings, to store user information and results, and to generate reports. Developed via 7 stages of Software Development Life Cycle. Experienced real time client interaction. Served as group leader, front-end developer (HTML, CSS and JavaScript), and back-end developer (PHP and API). Responsible for debugging, testing (TDD), and managing quality by effectively communicating with clients to adjust requirements.

M.U.S.T Scan

Designed and implemented an original Android application with barcode scanner and price comparison features utilizing OOP model. Front-end and back-end development included XML, Java, PHP. Managed application database via Google barcode scanner API, Java Mail API, and MYSQL workbench. Conducted development and testing with android studio and android simulator.

Tweepy

Long-term project in which a crawler was created to obtain tweets from specific geographic locations utilizing Python and Twitter API. Continuously mined and stored user profile and network information on campus server for further analysis. After data collection, data was filtered using WAKA and analyzed using Power BI and Tableau. Statistical analysis conducted via Saas. Data was creatively used to “tell a story” about trends on Twitter.

Other Skills

Excellent collaboration and project management abilities

Thorough understanding of data visualization and management

Passion for Android mobile development and database management

Basic knowledge of security engineering

Experience using Git

Trainings and Certifications

Python and Django Developer Training Feb 2020

Salesforce Developer Training Sept 2020

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