Resume

Name: Divya Reddy Kuncham

Email: adpq0d@r.postjobfree.com Contact: 214-***-****

Career Objective:

A proactive individual with a desire to learn more. I would like to mention three facts about myself that stand out:

Good team lead

Smart working approach to develop ideas & implement them successfully

Good observation skills

Currently looking for a position in an organization, where I can utilize my talent, knowledge and skills efficiently.

Key Skills:

Excel: Basics in Excel,Formulas,Pivot Table,VLOOKUP .

Time Management: effectively manages own time when working on multiple projects, excellent organizational skills, planning, scheduling, budgeting, and never compromising on quality

People Skills: demonstrates excellent people and presentational skills, always makingothers feel open and at ease responding exceptionally when challenged.

Communication: an excellent multilingual communicator both verbal andwritten, providing detailed and comprehensive reports, presentations and analysis.

Project Management: Skilled in planning, progress monitoring, Risk management, Stakeholder Communications, Reporting, Cost & Budget management, ResourcePlanning, Configuration management, Vendor Management, Contract Management, Asset management, Stakeholder Management, Supplier Agreements, Content Management and Process Improvements.

Profesional Experience:

Swiggy : June 2017 till Feb 2020

Designation : Sr. Catalogue Quality Specialist,Swiggy Stores & Merchandising

Job Responsibilities:

Swiggy Food Catalogue:

Liaison with the marketing team & technical team for catalogue management of marketing promotions.

Coordinating with the city vendor managers for catalogue management on a regular basis.

Have worked on various projects on National accounts and have been instrumental in creating SOP and guidelines & also have taken up challenging task & finishing within the deadlines.

Providing feedback and scores to the team in order to help the team achieve more consistent results with high quality.

Ability to make logical decisions while performing audit tasks even when provided information is ambiguous

Approve or disapprove audit entries based on predefined guidelines and explain logical reasoning behind approve/reject decision.

Identify generic patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome.

Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality

Preparing an overall strategy for content as per discussions with functional teams.

Planning daily targets, preparing and sending hourly status of the team’s productivity in order to achieve timely launch on a daily basis.

Coordinating with the category Team, content Team to publish the content on time for promo/discount/offers

Swiggy Stores Catalogue:

Assisting the manager in organizing, planning and implementing strategy

Ensuring store schedules and objectives are met by employees

Supervise and motivate staff to perform their best

Coach and support new and existing Catalog Associates

Send the report and data on time

Research emerging products and use information to update the store’s merchandise

Conduct regular audits to ensure the store is functionable and presentable

Make sure all employees adhere to company’s policies and guidelines

Worked on Several Cleanup Projects and Auto Search Projects

Created SOP for Various process in the team

Handling On-Call team and Control Room

Educational Qualification:

Bachelor’s in Information Science & Technology

Communication and Organizational Skills:

Excellent written and verbal communication skills.

Good presence of mind and excellent ability to cope with pressure.

Ability to work in a fast-paced environment & handle multiple tasks

Ability to set priorities, meet deadlines, work independently as well as in a team

Ability to work effectively with diverse groups of people.

Thank you, Divya Reddy

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