Tulare Customer Service

JoAnn Maestaz

**** ******* **, ******, **. *****

Phone: 559-***-**** Email: **************@*****.*** Objective: Looking for an employer who values experience and a strong work ethic as a retail cashier/ associate.

Skills:

Customer Service

Cashier

Multitasking/Answer phones

Organizational skills

Team Leader /assign duties to associates

Resolving Customer Issues

Recover and restock inventory

Keep assigned work areas clean and safe

Work History:

Raising Canes

Crew Member

08/12/21 to Present

Provide a positive customer experience, ensured all food orders are prepared to excellent standards. Worked various duties such as kitchen food prep, grill cook, front end and cashier server along with clean up and safety crew and in most positions I was a designated trainer to help new and current employees learn the company safety and service expectations. Pilot Flying J / Wendys Tulare, CA

Food Prep / Inventory control

06/2020 to 08/10/21

Preps and maintain all ingredients in a highly sanitary environment, to make sure that all food being served is safe to eat and quality is always met. Maintains walk in freezer so that it is clean and organized to ensure all food product is stored safely to ensure freshness and eliminate out of date products being stored. Maintains and cleans a safe functional, clean working environment. Sierra Mini Mart /Port Of Subs, Tulare,CA. 08/2019 to 09/2020 Cashier, Stocker, Sandwich Artist

Provides Excellent Customer service for all aspects of the Convience Store and Gas Station as well as kept store and bathrooms clean,Maintained inventory and receiving. Kept accurate inventory log and pa- per work organized. worked on displays and accurate pricing and labeling of items. Always Made sure sales floor is always stocked and easily accessible to all customers. Port Of Subs Side, greet and serve guest while preparing and always maintaining proper food safety, handling and sanitation standards. 99 Cent Only Stores, Tulare,CA. 05/2017 to 08/2019 Cashier/Stocker/Safety Lead

Handled purchases and returns for customers as a cashier. Set up Displays for merchandising. Kept aisles stocked and clear as well as accurate labeling and pricing for inventory. Receiving and inventory control. General clean up and over all cleanliness of store and work stations. coordinated all safety procedures and policies through OSHA to maintain safe shopping and working environment for customers and employ- ees.

Dollar Tree, Tulare, CA. 10/2016 to 11/2017

Cashier

Customer service. Cashier. Stocking and stacking. Set up displays. Labeling and pricing. Receiving. In- ventory Control. Back up for head cashier. General cleanup. Fred’s Famous BBQ, Tulare, CA. 08/2014 to 08/2015

Server/Main Dish Washer

Customer service. Interacted with diverse customer base. Served food and beverages to patrons at their tables. Memorized menus and daily specials quickly. Provided high level of customer satisfaction. Took pride in cleaning the premises. Compiled accurate inventory records to ensure enough products. Washed and put away dishes. Kept work area clean and orderly. Kept accurate inventory of cleaning supplies. En- sured dish washing machine read y for next shift. Food preparation. Washed, cut and sliced vegetables. Seasoned meats. Marinated meat to pre-cook.

Tulare Historical Museum, Tulare, CA. 06/2014 to 08/2014 Volunteer Worker

Filed historical documents. Organized filed alpha numerically. Tulare Senior Center, Tulare, CA. 02/2011 to 12/2013 Volunteer Worker

Food service. Counted trays and organized trays, food and utensils at meal time. Food preparation. Served meals. Prepare trays for dine ins and meal on wheel to go. Washed and cleaned all dishes and area. Gurrola Group Homes, Porterville, CA. 05/2009 to 01/2011 Manager/Assistant Manager

Trained staff. Accurately documented client charts. Administered medication. Assisted clients with per- sonal care. Displayed excellent organizational and time management skills. Ordered and maintain inven- tory. Drove disabled clients to doctor appointments, stores, and outings. Tachi Palace Hotel and Casino, Lemoore, CA. 07/2005 to 04/2009 Team Leader

Provided excellent customer service. Food handling. Supervised staff. Inventory Control. Receiving. Staff scheduling. Resolved customer issues and complaints. Education:

Tulare Western High School, Tulare, CA. – High School Diploma References Furnished on Request

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