Customer Service

Shylanda Jones

Belleville, IL *****

***************@*****.***

618-***-****

Work Experience

Housekeeper Washington University in St. Louis - Clayton, MO May 2015 to current

Performs floor maintenance, wall washing. Cleans doors, doorframes, baseboard corners and edges, and stairwells. Tasks are accomplished by sweeping, dust mopping, damp and wet mopping, scrubbing, stripping, refinishing, buffing, vacuuming, and extracting carpets and runners, spot cleaning areas, and high and low dusting. Periodically utilizes pressure washers and heavy industrial powered and battery- operated equipment. Adjusts, cleans, and performs minor maintenance on this equipment and changes attachments for their proper use in achieving the best results. Clean and sanitize public areas kitchens restrooms dorm rooms detailing vacuuming dusting scrubbing clean students’ restrooms ensure the safety and cleanliness of my area

Housekeeper Crown Plaza Hotel - St. Louis, MO

February 2011 to July 2014

clean and sanitize16 to 32 hotel rooms work in laundry and as a lobby attendant also inspect rooms after housekeepers were done for the end of the shift Cleans rest rooms, bathrooms, and shower rooms, ensuring that they are cleaned and meet acceptable standards (cleans, disinfects, and deodorizes lavatories, showers, bathtubs, urinals, and toilet bowls; cleans mirrors, sinks, and water fountains; washes and polishes light and toilet fixtures). Housekeeping/Laundry/cook Four Fountains - Belleville, IL August 2008 to November 2011

clean sanitized facility washes separate and tag clothing deliver clothing to rooms ensure safety and cleanness of patient’s rooms also prepare meals according to diets and recipes Empties trash and wastebaskets replaces liners. Transports general refuse, regulated medical waste and recycling to central collection areas.

Patient Care Technician Community Care

February 2001 to September 2007

Go into homes of patients cook clean assist with bathing taking meds overall care of the elderly run errands pay bills take to doctors app keep them safe Education:

High school diploma

East St Louis Senior High School - East Saint Louis, IL May 1993