RENEE WINSTON *** Allendale Street Baltimore MD **229 Phone: 443-***-**** adppl1@r.postjobfree.com
Motivated and experienced Data Entry Operator with medical billing experience in hospital and office settings. Diligent, detail-oriented coder with successful experience in hospital and rehabilitation environments. Thorough working knowledge of HIPAA policies and procedures; expertise in ICD-10-CM and CPT coding; and well-versed in licensing, reimbursement and accreditation standards.
Skill Highlights
● Strong work ethic ● Deadline-driven
● Maintains strict confidentiality ● Patient-focused care
● Electronic Medical Record (EMR) software ● Good written communication
● HIPAA compliance ● Team player with positive attitude
Baltimore City School System Winchester Middle School 11/2019 thru 3/2020
●Companion to Students with Special Needs
●Also assist in other duties pertaining to Special need Students
Related Employment History
Energy Assistance- Customer Service 11/2018-01/2019
●Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. See more occupations related to this task.
●Check to ensure that appropriate changes were made to resolve customers' problems. See more occupations related to this task.
●Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. See more occupations related to this task.
Health Department Office Assistant 05/2019-07/2019
●Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. See more occupations related to this task.
●Answer telephones, direct calls, and take messages. See more occupations related to this task.
●Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. See more occupations related to this task.
●Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. See more occupations related to this task.
●Compile, copy, sort, and file records of office activities, business transactions, and other activities.
St. Agnes Hospital
11/2017 – 01/2018 Ambassador
●Served as St. Agnes escort for patients and visitors to their intended destination at the medical center.
●Promptly responded to general inquiries from members of medical staff, visitors and patients.
●Provided accurate and appropriate information in response to visitor’s inquiries.
● Facilitated over all positive patience satisfaction as a hospital representative.
Clarion Perform and Fragrance 01/2000 – Present Fragrance Model consultant
● Explain and demonstrate the use of cosmetics through actual application.
● Advance expertise in the field by staying up-to-date on cosmetics and fragrances developments and information.
● Develop and enhance sales through the growth and implementation of a preferred customer list.
● Provide personalized service by consultatively suggesting products that meet customers' needs
● Develop relationships with new and existing clientele for special events
Adecco 05/2016 - 07/2016 Customer Service Assistant, Telephone Operators Baltimore, MD
●Communicated with people outside the organization representing the organization to customers, the public, government, and other external sources.
●Kept records of customer interactions or transactions, recorded details of inquiries, complaints, or comments, as well as actions taken.
●Talked to others to convey information effectively. Observed, received, and otherwise obtained information from all relevant sources.
HIM Tech I 01/2016 - 03/2016 University of Maryland St Joseph Medical Center Towson, MD
●Fulfilled over 12000 authorized requests for medical records including files required for audits quality review patient care court orders and subpoenas.
● Coordinated the timely and efficient processing of more than 40000 patient files in a busy multi-specialty medical group setting.
● Managed the release of medical information to governmental agencies insurance companies and lawyers in keeping with hospital policy and governing laws.
●Delivered efficient clerical and reception support to department from date-stamping and logging medical record requests to answering phones and requisitioning supplies.
Johns Hopkins University 02/2004 - 02/2014 Data Entry Operator Nottingham, MD
●Retrieved patient medical records for physicians, technicians, or other staff.
● Processed patient admission or discharge documents.
● Entered data such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into electronic patient medical records system.
● Released information to persons or agencies according to regulations. Compiled and maintained patients' medical records.
● Protected security of medical records to ensure that confidentiality was maintained.
● Resolved or clarified codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings.
● Operated a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information including IDX and TAP systems.
Data Entry Keyer 08/1982 - 02/2004 Johns Hopkins University Physaicians Baltimore, MD
●, sorted and verified data.
● Stored completed documents in appropriate locations.
● Maintained logs of activities and completed work.
● Selected materials needed to complete work assignments.
● Loaded machines with required input or output media.
Other Employment History
Assistant Caterer 01/2007 - Present Chaz’s Catering Baltimore, MD
●Food preparation and serving.
● Assisting directors with set-up and decoration.
● Assisted with serving food, waiting tables, bartending and organizing staff
● Worked private residential events independent of other catering companies
● Experience with handcarts, loading and unloading, set up and break down
Education and Training Milford Mill High School – High School Diploma Occupational Licenses & Certificates Medical Coding Billing Certificate – Johns Hopkins 02/20