YULANDA WILKERSON, B.S. Military Veteran
********@*****.***
https://www.linkedin.com/in/yulanda-wilkerson-b-s-military-veteran/
PROFESSIONAL SUMMARY
Military Veteran pursuing a master’s in public administration leveraging 10+ years as a proven leader and manager with a passion for working in public administration as a leader making a difference through social work and criminal justice divisions. Received the Honorable Medal of Achievement multiple times along with multiple promotions. Career Type: INFJ, which is an identical match for leadership roles in Government, Human Services and Corrections.
LEADERSHIP CORE COMPETENCIES
Cross Functional Leadership
Social Work + Human Services
Data Analysis
Quality Management
Government
Criminal Justice
Compliance
Composite Risk Management
Training and Development
Digital Training Management System
Strategic Planning Forecasting
Case Management
SES Leadership Qualities
Information Confidentiality
Team Supervision
PROFESSIONAL EDUCATION
Master of Science in Human Services Criminal Justice, expected graduation 05/2023
Bachelor of Science: Criminal Justice Administration/ Certificate in Human Service 08/2019
University of Phoenix
Specialized Military Training
Digital Training Management System
Environmental Compliance System
Leadership
PROFESSIONAL EXPERIENCE
VOCATIONAL SPECIALIST
New Jersey Association on Corrections – Patterson, NJ PRESENT
Provide case management, counseling, and advocacy to individuals and families who have experienced domestic violence entering shelter.
Identify, develop, and enhance partnerships with career development collaborative between PCWC and agencies, institutions, companies, and community members that will hire individuals with barriers such as criminal backgrounds, no/inconsistence job history, or low educational attainment.
Provide referrals to employment support agencies that offer job training, internships, apprenticeships or training programs.
ASSISTANT RESOURCE MANAGER
Butterball LLC – Raeford, NC 01/2020 – 11/2020
Assisted in all aspects of resource planning and employee relations for over 200 employees. Assisted with administration of companywide human resource policies, procedures, and practices in accordance with corporate, federal, and state legal requirements.
Facilitate new hire orientation
Assisting with completing background investigations
Assisted with processing employee grievance
CASE WORKER
Horne LLP RebuildNC – Lumberton, NC 09/2019 – 12/2019
Ensures program customers are continuously updated regarding status of program application. Frequent, diligent, and professional
YULANDA WILKERSON PAGE 2
communication required.
Obtains a working knowledge of customer needs and program eligibility criteria.
Understands program requirements and other key objectives.
Understand program processes from start to finish and communicates those processes clearly to applicants.
SOCIAL SERVICES CLIENT REPRESENTATIVE
Los Angeles County Department of Public Social Services – Los Angeles, CA 12 /2015 – 06/ 2017
Provided paraprofessional support services to General Relief and California fresh (food) recipients to assist in overcoming barriers that
impede progress toward self-sufficiency.
Assisted in providing 10+ Case Managers with executive administrative services to ensure effective and efficient office operations to assist on average over 1500K clients weekly
Handled sensitive issues with participants with tact, respect, diplomacy, and confidentiality
Aided the case management staff in assisting eligible participants to gain confidence to increase their marketable skills and employability to gain or retain employment and to transition from welfare to work
United States Army – Various Locations PROMOTED STAFF SERGEANT 03/2004 – 06/ 2013
STANDARD ARMY MAINTENANCE SYSTEMS EQUIPMENT SUPERVISOR (2012 – 2013)
Managed 80 lines of shop stock and equipment totaling $190K, enabled the section to effectively run without loss. Received, inspected, inventoried, loaded, unloaded, stored, issued, delivered and turned-in organizational and installation equipment.
Disposed of property, obtained proper approvals and turn-in property, and supporting documents to the proper activities; turns in excess property, unserviceable and not repairable property
Mentored and trained staff on logistics best practices, ensuring competency of team and individual
LOGISTICS SUPERVISOR (2010 – 2012) PROMOTED
Recorded, documented, and tracked daily, weekly and monthly reports. Insured constant follow-up to expedite receipt of mission essential supplies.
Updated hand receipts, guaranteeing all transactions were properly accounted for and reconciled discrepancies
Scheduled, directed, assisted, and monitored the accomplishment of required physical inventories on accountable property throughout the organization
STANDARD ARMY MAINTENANCE SYSTEMS EQUIPMENT (2004 – 2010)
Ensured critical equipment for deployment was on hand. Practiced general daily clerical operation procedures. Worked in fast-paced, high-pressured environment with irregular hours while meeting extreme deadlines.
Edited items requisitioned; administered and maintained cyclic 10% inventories and annual 100% physical inventory throughout the company ensuring all discrepancies were corrected and adjustments were initiated
Scheduled and preformed preventative maintenance on vehicles
NOTABLE AWARDS
Army Achievement Medal, Received Multiple times.
TECHNICAL SKILLS
Software: Microsoft Office (2003, 2007, 2010, 2013, 2016)
Access, Word, Excel, PowerPoint, OneNote, Outlook, Project, Publisher, Visio, InfoPath, SharePoint
Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 10