Manager Projects, Operations Commercial

Location:

Chennai, Tamil Nadu, India

Posted:

December 20, 2021

Contact this candidate

Resume:

MANAGER

COMMERCIAL PROJECT EXECUTION

** ***** ***********

PROFESSIONAL SUMMARY

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

SKILLS

GOOGLE DRIVE

ANALYTICAL THINKING

MICROSOFT WORD

CRITICAL THINKING

TASK PRIORITIZATION

COORDINATION

PLANNING

PUBLIC SPEAKING

SCHEDULING

RECORD KEEPING

WRITTEN COMMUNCIATION

TIME MANAGEMENT

MULTITASKING

EXPERIENCE

MANAGER COMMERCIAL PROJECT EXECUTION MAY 2019 - PRESENT

Lakshmi Classic Homes Private Limited. Chengalpattu, India

30K/50K

Developed methods to analyze project management and project delivery risks.

Managed project documentation and deliverables by version.

Established project roadmaps covering objectives, schedules, and budget.

Kept team members on track with regular in-person or remote meetings.

Presented project status updates to customers and collected feedback for review.

Located, evaluated, and contracted vendors to meet supply needs.

Assisted in planning and implementation of projects.

Outlined human and material resources required to successfully complete project.

Obtained and analyzed basic reporting metrics.

Liaised with project stakeholders concerning project details and deliverables.

Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees.

Delivered exceptional customer service to bolster strong relationships and build positive experiences.

Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.

Responded promptly to customer, vendor, and staff questions and quickly resolved issues, cultivating strong, long-term relationships.

Considered each team member's unique talents when assigning tasks and projects to maximize success for employees and overall team.

Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.

Identified issues and implemented prompt and successful solutions to eliminate backlog and maximize workflows.

Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.

Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents, and promote professional workspace.

Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.

EXECUTIVE – HOME LOANS MAY 2018 – MAY 2019

Hdfc Sales Private Limited, Perungudi, Chennai, India

15K / 20K

Determined risk level and feasibility of granting loans based on standard calculations.

Resolved customer complaints quickly, employing knowledge of loan products, bank policies and customer service strategies.

Met with applicants to obtain information for loan applications and answer questions about processes.

Educated clients on barriers to loan qualification.

Offered informed recommendations balancing needs and eligibility of applicants against program availability.

Brought in new clients and increased revenue by promoting bank and available services.

Approved loans within specified limits and referred loan applications outside those limits to management for approval.

Supported applicants throughout the process, including obtaining information for applications and assisting with forms.

Obtained overdue payments, reaching out to delinquent account holders to set up repayment plans.

Established effective credit policies and lines, procedures and standards for loans in collaboration with senior management.

Rectified application missing and incorrect information with proactive approach to reviewing documentation.

Verified completeness, accuracy and integrity of loan agreements.

Resolved questions and assisted with paperwork by personally helping individuals.

Helped individuals with unsuitable credit work through application processes and qualify for loans.

Obtained approvals by helping underwriters resolve problems with mortgage applications.

Identified positive and negative markers in applicant financial histories through careful reviews.

Assisted clients with selecting optimal loan products by explaining rates and terms.

Managed financial award systems, advising students on procedures and helping select candidates based on loan eligibility.

Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents, and promote professional workspace.

Controlled clients costs by establishing payment priorities based on credit terms and interest rates.

ASSISTANT MANAGER PROJECTS DECEMBER 2015 – MAY 2018

Shakthi Trader, Maduranthagam, Chengalpattu, India

18K / 20K

Oversaw planning, monitoring, and closeout phases to support on-time and on-budget project delivery.

Monitored reports and schedules to appropriately charge labor hours, costs, and expenses to projects.

Contributed to pre-project budget development to support technical and financial aspects of various projects.

Evaluated project progress to identify and resolve potential delays.

Utilized agile methodology to lead project teams and increase efficiency.

Assisted with procuring materials and other items to achieve project goals.

Met with contractors, architects, engineers and consultants to review project status and resolve issues.

Developed and presented progress reports, proposals, and requirements documentation to update stakeholders on project deliverables.

Maintained issue-tracking system to verify progress and resolve escalated customer concerns.

Liaised with clients to clarify project parameters and instructions.

Leveraged computer systems and software to write correspondence, track metrics, and produce visualizations.

Partnered with project manager to develop and implement project-specific safety plans.

Provided operational data to cross-functional teams to contribute to project meetings.

Communicated with PM and team regarding project needs, issues, and goals to mitigate delays.

Outlined human and material resources required to successfully complete project.

Presented project status updates to customers and collected feedback for review.

Liaised with project stakeholders concerning project details and deliverables.

Obtained and analyzed basic reporting metrics.

Managed project documentation and deliverables by version.

Developed methods to analyze project management and project delivery risks.

Located, evaluated, and contracted vendors to meet supply needs.

Established project roadmaps covering objectives, schedules, and budget.

Kept team members on track with regular in-person or remote meetings.

Assisted in planning and implementation of projects.

SENIOR EXECUTIVE PROJECTS OCTOBER 2013 – DECEMBER 2015

Saravana Global Energy Limited - T Nagar, Chennai, India

18K / 25K

Assessed project parameters and milestones to furnish status reports and address delays or constraints.

Monitored project availability and costs to optimize resource utilization.

Verified project plan feasibility to facilitate communication with stakeholders.

Liaised with team to define project scope, timelines, resources, and requirements.

Minimized expense overages to safeguard ROI with cost-benefit analyses.

Oversaw budgets to cover project planning, execution, and delivery.

Oversaw project planning and development, quality control, and final review to control milestones and deliverables.

Applied methodology to foster on-time and under-budget project completion.

Mitigated project delays to maintain timelines and avoid penalties.

Developed actionable mitigation strategies and contingency plan to evaluate potential risks.

Leveraged financial acumen to manage project costs, detect overages, and reallocate budget.

Interacted with clients throughout projects to present updates, incorporate feedback, and redirect concerns.

Monitored, enforced, and executed quality reviews to appease stakeholders.

Managed change control procedures to complete project deliverables within cost, timescale, and resource budgets.

Forecasted requirements and controlled expenses to maintain strict budgets.

Translated project strategy directives into successful tactical plans to execute on-time deliverables.

Established project roadmaps covering objectives, schedules, and budget.

Obtained and analyzed basic reporting metrics.

Managed project documentation and deliverables by version.

Liaised with project stakeholders concerning project details and deliverables.

Developed methods to analyze project management and project delivery risks.

Located, evaluated, and contracted vendors to meet supply needs.

Presented project status updates to customers and collected feedback for review.

Outlined human and material resources required to successfully complete project.

Assisted in planning and implementation of projects.

Kept team members on track with regular in-person or remote meetings.

EXECUTIVE PROJECT MANAGEMENT MAY 2012 – OCTOBER 2013

Maan Sarovar Properties Private Limited - Besant Nagar, Chennai, India

16K / 18K