SURAJ SUBHASH
BARTENDER
Kerala – India
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N4795776 Expiry: 01-12-2025
EDUCATION:
Institution Name: Annai Fathima
college of arts and science
Degree Level: UG
Certification: B.Sc .Hotel Management &
catering Science
Class: 1st Class
Specialization: food and beverage
service
Location: Chennai, Tamilnadu, India.
Institution Name: European
Bartrending school Goa
Diploma: Bartender course
Class: 1st Class
Specialization: beverages preparation.
Duration: 2020 - 2021
Location: Goa, India.
OBJECTIVE:
To be a part of a dynamic organization that would offer opportunities to establish my career AS bartender& food and beverage service grow using my skills, abilities, experience and academic knowledge gained, while also giving me an opportunity to achieve additional skills and experience.
SUMMARY:
BSC :Hotel Management & catering Science and 5+ years of experience in specialized customer service, and bartender, f & b service Seeking to leverage my technical and professional expertise to learn and grow in the new role of bartender at your company.
THE GRAND HOETL Pvt Ltd – COCHIN
Bartender – April- 2020 – Present
Provide high quality service to customers
Adhere to all local and national liquor laws
Mix and serve drinks following set standard recipes
Greet guests in a timely manner and take orders
Process cash and credit card transactions following appropriate procedures
Maintain a safe and clean environment for guests and team
Carry out all tasks with attention to detail, cleanliness, and safety
Assist with inventory and inventory control
MUNNAR TEA COUNTRY RESORT
Senior Guest Service Agent April 2016 to February2017
Attend briefings prior to the restaurant opening, well-groomed and equipped with the basic aids of operations such as bottle openers, pens, pads, and matches.
Learn the du jour items, not-available items, menu preparations, and their presentation.
Complete mise en scène and mise-en-place before the restaurant opens.
Check all the equipment and furniture at the station for their serviceability and maintenance requirements.
Clean and polish allotted silverware, cutlery, glassware, and chinaware.
Stock the sideboard with proprietary sauces, jams, salt and pepper shakers, PERSONAL SKILLS:
I have great skills to strengthen short-term
memory by recalling drink orders,
remembering the ingredients to specific drinks
or cocktails, or the names of trending craft
beers, above with that I have sharpen long-
term memory when they remember regulars
and greet them by name.
Exceptional mathematical reasoning
skills to utilize methods and formulas to
solve problems.
I am always interested to gain the knowledge
of trending drinks or obscure concoctions
I have willing to prepare current on seasonal
trends or drink popularity and often create their
own recipes.
Adaptability and ability to work under
pressure.
Advanced book-keeping skills
Highly experienced in all aspects of
guest relation and service.
Confident communicator
Proven track record in identifying
financial growth opportunities.
Flexible, adaptable and willing to go the
extra mile.
Ability to understand new concepts with
minimum refractory time
PROFESSIONAL SKILLS:
Accuracy
Attention to Detail
Basic Math
Dependability
Detail Oriented
Monitoring Alcohol Consumption
butter dishes, linen, and other service ware.
Lay table covers as per standards set.
Fold napkins as per prescribed attractive styles.
Requisition fresh linen and flowers from housekeeping.
Air the restaurant and ensure that the station is clean.
Receive, greet, and seat guests.
Present wine-lists and menu cards and take orders.
Serve food and beverage by the standards of the restaurant.
Upsell food and beverages.
Present the bills and receive payment correctly.
Supervises:- Assistant Waiters, Busboys and Trainees AVEDA RESORT & SPA– KUMARAKAM, KERALA
July 2015 to April 2016
Provide excellent customer service for each guest entering the establishment
Ensure a clean environment and that designated tables are properly arranged
Awareness of which items are solid out or unavailable daily
Actively maintain a clean dining space for guests by clearing away empty glassware
Deliver all food items to tables in the correct order and to the appropriate customer
Check in with assigned tables periodically to ensure a positive experience for guests
Greet and welcome customers as they enter the restaurant and encourage guests exiting to return soon
Present menu to visitors and suggest daily specials ASIANA PALACE – CHENNAI. (Asiana Group)
Industrial Trainee (Food and Beverage service)
Industrial Trainee
Greeting guest with a smile and using the guest name when known
Prepare and set the restaurant before the meal period
Serve the food and beverage to the guest in the right temperature as well as introducing the food
Making sure the sideboard of each section clean, refill all the necessary supplies (e.g. teacups, cutlery, etc.)
Take orders and answer the guest inquiries whenever possible
Fold napkins, making sure the cutlery is clean as to be set in the table
Encourage customers to fill in the customer service survey through QR code
Offer the drinks menu and wine menu with certain suggestions and recommendations
Perform closing duties in the correct procedure
Follow up the guest’s order to ensure the fine dining experience
Assist other colleagues when needed to assure smooth operation
English
Malayalam
Tamil
Hindi
TECHNICIAL SKILLS:
Knowledgeable about drinks. A professional must know their craft. ...
Good customer service skills. ...
Great time management and memory. ...
Situational awareness.
REFERNCE: Available upon request.
Thanks & Regards
(SURAJ SUBHASH )