Japanese Case Manager
Resume:
Sierra Vista, AZ *****
************@*****.***
MICHAEL BARTHOLEMEW BUCKI
PROFESSIONAL SUMMARY
I will bring the following key elements to enhance your non-profit organization:
Superior oral and written communication abilities
Strong and accurate intake and assessment skills
Development and implementation of a financial recovery class
One-on-one coaching of (25) guests on a weekly basis
A “Japanese management mindset”, that being “constant improvement” is achieved through ongoing learning
SKILLS
Case management experience • Excellent interpersonal and oral/written communication skills • Experience working with a diverse population • Flexible • Organized• Dependable • Self-starter • Highly Motivated
EXPERIENCE
VOLUNTARY WORKER
GOSPEL MISSION
TUCSON, ARIZONA
07/2021 to Present
Greeted visitors, answered questions and assisted with individual needs or requests
Supported department by completing clerical work and other office tasks, freeing up employees for more critical work
HOMELESS SHELTER CASE MANAGER
PHOENIX RESCUE MISSION
PHOENIX, ARIZONA
06/2005 to 11/2008
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
Referred families to shelters, legal resources and educational programs
Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks
Actively listened to customers’ requests, confirming full understanding before addressing concerns
Used critical thinking to break down problems, evaluate solutions and make decisions
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Participated in team-building activities to enhance working relationships
EMPLOYEMENT SPECIALIST
WEINGART CENTER
LOS ANGELES, CALIFORNIA
07/2008 to 10/2008
Matched clients to open positions based on skills and work requirements
Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior
Acted as staff member advocate, encouraging and supporting staff to identify and resolve conflicts
EDUCATION
RIO-SALADO COMMUNITY COLLEGE
PHOENIX, ARIZONA
1993 - 1996
(70) credits of Substance Abuse Level 1
OTTAWA UNIVERSITY
OTTAWA, KANSAS
07/2002
Bachelor of Arts, Human Resource Management
EDUCATION
My spiritual life lends itself to being heavily invested within others’ lives; serving on the phone twice per week to discuss needs within the church, the city, the world as a whole. I start my day with prayer, and reading of the Bible and various other Spiritual Materials. I value times of preparing food for special events, and personal dining out.
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