Ava Jones
**** ******* ***** *** ** Raleigh, NC *7606 410-***-**** adppby@r.postjobfree.com
Human Resources Generalist/Specialist
Dedicated professional with bachelor’s degree searching for an Entry-Level Human Resource position with a reputable company that will allow growth and utilize my leadership skills, communication, and customer service experience.
PROFESSIONAL WORK EXPERIENCE
Duke Medical Specialties-Endocrine September 2019-present
Utilize EPIC
Perform quality control on equipment
Provide quality and confidential care
Assist providers with processing prescriptions, faxes, and inbox messages
Placement of CGM’s and uploading and downloading data from CGM’s and glucometers
Take vitals, obtain medical history, and necessary duties as needed
Trainer for staff to update point of care equipment
Medstar Medical Group November 2018-August 2019
Utilized Medconnect Ellicott City, MD
Performed front and back-office duties
Internal Medicine
Provided quality and confidential care to patients
Took vitals, prepared patients for visits and procedures, assisted with procedures, obtained medical history and medication history and other duties as needed
UMFPI-Penn Street May 2018-August 2018
Certified Medical Assistant Baltimore, MD
Utilized EPIC
Performed front and back-office duties
OB/GYN office
Provided quality and confidential care to patients
Took vitals, prepared patients for visits and procedures, assisted with procedures, obtained medical history and medication history and other duties as needed
UMBW Medical Group July 2016-October 2017
Certified Medical Assistant Glen Burnie, MD
Utilized EPIC
Performed front and back-office duties
Floated: Ortho, Neuro, OBGYN and Internal Medicine
Provided quality and confidential care to patients
Gave injections and vaccines, EKGs, specimen collection, glucose monitoring, took vitals, prepared patient room and chaperoned visits
Assisted with transitional care
Assisted healthcare professional with minor procedures- wound dressings
Performed front office duties
Frizzera, Berlin, Collerius June 2015-June 2016
Certified Medical Assistant Towson, MD
OBGYN practice
Performed back-office duties: patient vitals, prepared rooms, PAP smears, specimen collection, IUD placements, sterilized equipment, etc.
Assist healthcare professional with minor procedures
Performed front office duties- ordered supplies
UMSJMC Internal Medicine May 2014-June 2015
Certified Medical Assistant Towson, MD
Utilized EPIC
Provided quality and confidential care to patients
Performed venipunctures and injections
Assisted healthcare professional with minor procedures
Took patient vitals and performed EKGs
Lynn's Family Care Home July 2009-June 2015
Personal Care Assistant Raleigh, NC
Provided care for elderly, disabled and Alzheimer's clients
Blue Ridge Medical Group August 2005-October 2012
Certified Medical Assistant Raleigh, NC
Provide quality and confidential care to patients
Perform venipunctures and injections
Assist healthcare professional with minor procedures
Customer Service Representative
RBC Centura Bank, Raleigh, NC 12-00 to 04-03
Provided quality customer service
Provided customer problem resolution
Handled inquiries and provided information for customers
Paying and receiving functions
Promoted bank products
EDUCATION
Bachelor’s in interdisciplinary studies
University of North Carolina Pembroke- Pembroke, NC
August 2019 to December 2021
Nursing Program
Anne Arundel Community College - Arnold, MD
August 2015 to August 2018
Medical Assistant Diploma
Wake Technical Community College - Raleigh, NC
July 2005
SKILLS
Phlebotomy, vital signs, patient triage, medical terminology, EKG trained, answering phones, filing, Microsoft Word, Excel, Medisoft, Allscripts, LabCorp interface, E-Lab Corp, Epic, Greenway, Medconnect
PROFESSIONAL TRAINING
HIPAA Privacy and Security
Security Awareness
HICS Emergency Preparedness
Ambulatory Competency Medication Administration
Serving Patients with Disabilities