Program Specialist Medical Assistant

Yvette Munoz

Email: adppbb@r.postjobfree.com

Cell Phone: 757-***-****

Objective:

To obtain meaningful employment and pursue a career path that will allow me to make a change and help others

Education and Training:

High School Diploma from: Immaculate High School, NY

Certified Interpreter for Healthcare: Riverside Health System- October,2020

Handle with Care Non-Violent De-Escalation Training (2017)

HAZMAT Decontamination Training (2017)

Basic Life Support (Current)

Related Experience:

LOGISTIC HEALTH INCORPRATED

Medical Assistant: 2021

Job duties include responding to incoming calls.

Checking in veterans.

Assisting VA providers with shadowing, ekg’s lab orders and chaperone

EMERGENCY DEPARTMENT TECHNICIAN

SENTARA PRINCESS ANNE HOSPITAL 2008-PRESENT

Administers life support, first aid treatment, starts IV lines, collects lab orders, performs 12-lead EKGs, monitors critical vitals, and completes visual check-offs on psych patient, stroke facilitator, emotional resource for pediatric and special needs patients.

Assists physicians/physician’s assistants/ nurses in emergency procedures

Follows delegation standards for patient care

Project Management Training

Virtual Training

Cross trained to Patient Advocate/Greeter Role

Excels in customer service skills and welcoming patients

Arrives patients to the Emergency Department and sorts per visitation policy, including making badges and identifying visitors of high risk patients

Proactively rounds as a patient advocate on admissions boarding in the department

Cross trained to Administrative Associate Role

Job duties include responding to incoming phone calls, paging physicians, responding to patient call bells, assist with meal delivery

Assists charge nurse in EPIC down-time procedures

Scans patient charts into EMR

Enters computer requests for maintenance, ESD, and dietary

Directs communication to meet patient throughput and safety goals

EMERGENCY DEPARTMENT TECHNICIAN

CHESAPEAKE REGIONAL HOSPITAL 2002-2008

Administered life support and first aid treatment to sick or injured people

Operated emergent equipment

Recognized nature of illness or extent of injury in order to prioritize patients

Performed lifesaving procedures in route to hospital

Assisted in patient transport

Cross trained to Departmental Secretary Role

Effectively communicated with medical and nursing staff

Excellent interpersonal communication skills

POLITICAL ACTION DEPARTMENT WORD PROCESSING SPECIALITY

DISTRICT COUNCIL 37 1990-2001

Typed all the motions for the Union Attorney

Billing

Collaborates with City Hall staff, Union Representative and other facilities

IMPLEMENTATION PROGRAM SPECIALIST

NEW YORK CITY BOARD OF EDUCATION 1983-1985

Provided on-site training for the school system to integrate ATS Program

Worked main desk answering phones and directing communications

Special Communications and skills:

Bi-Lingual in Spanish

Data Entry

Microsoft Office, Excel, Access

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