Velia Lillian Herrera
Santa Fe Springs, Ca 90670
*************@*****.***
OBJECTIVE: To obtain a position that will develop my organizational and management presence while utilizing my excellent oral and written communication expertise.
SPECIALIZED SKILLS:
●Strong interpersonal and communication skills
●Ability to perform creative and innovative problem solving
●Management and leadership skills
PROFESSIONAL
EXPERIENCE:
Goodwill Southern California Store & Donation Center
2018-Present AGM II Safety Champion
●Provides customer service and assures the customer’s needs are met.
●Responsible for key 1 and key 6. Opening and closing store.
●Responsible to guide and direct employees. Organization of employee shifts.
●Developing, coordinating, enforcing system policies, procedures and productivity standards.
27th Avenue Bar & Grill
2017-2018 Manager
●Responsible for managing a full team of bartending staff.
●Demonstrates effective decision making during peak hours.
●Responsible for fast paced environment.
Perfetto Café
2016-2017 Kitchen Manager and Barista
●Successfully managed high customer volumes in fast paced environment.
●Demonstrates effective decision making during peak hours.
●Responsible for agile environment at three separate locations.
La Perla Café
2012-2015 Assistant Manager
●Responsible for managing a full team of waitresses and bartenders.
●In charge of purchasing supplies for the Café.
●Responsible for Accounts Payable & Accounts Receivable.
●Successfully managed daily office administrative duties.
●Responsible for submitting weekly Payroll.
Robinsons Helicopter
2008-2010 ID Clerk & Stock Associate
●Responsible for reading fabrication paperwork for helicopter parts.
●Built kits for helicopter lines across the US.
●Trained and mentored new hires to become valued team members.
Home Depot
2003-2005 Front End Manager
●Responsible for managing a team of 15-30 associates.
●Responsible for Accounts Payable & Accounts Receivable.
●Successfully completed daily, monthly, and year-end reporting.
●Responsible for management of keys, vaults, and alarmed security.
References Available on Request