MARCUS L. JACKSON
*** *. ************ ***, *** #*51, Los Angeles, CA 90004 C: 310-***-**** E: ****************@***.*** EXECUTIVE SUMMARY
Exceptional hotel management professional with over 15 years experience in the industry CORE QUALIFICATIONS
• Experienced hotel manager with comprehensive understanding of the inner workings of the hotel business
• Skilled communicator capable of developing effective marketing & sales strategies
• Aggressive and innovative problem solving capabilities
• Able to efficiently manage and motivate high-performing teams while managing and prioritizing multiple work streams
PROFESSSIONAL EXPERIENCE
2019 to PRESENT MASTER J CLEANING
JANITOR
o Responsible for cleaning of a clinic. Key tasks include mopping, sweeping, dusting, removing trash and restocking supplies.
o Execution of additional COVID-19 cleaning and safety protocols 2014 to 2020 APPEN
SOCIAL MEDIA EVALUATOR
o Responsible for evaluating and grading ads. Also provide feedback to insure accurate and reliable information.
2013 to 2014 BEST WESTER AVITA SUITES
NIGHT MANAGER
o Responsible for nightly operations including guest check in/check out, preparing nightly paperwork for hotel General Manager and successfully running audit which closes out the days’ transactions and begins the new day. o Handled guest inquiries and complaints
o Processed cash transactions as well as booking guest reservations 2010 to 2013 MASTER J CLEANING
JANITOR
o Responsible for cleaning and maintaining 3 large warehouses o Tasks included wiping down tables and equipment, cleaning glass and fixtures, vacuuming and mopping floors and emptying trash
EDUCATION
1987 High School Diploma
Los Angeles High School
MARCUS L. JACKSON
REFERENCES
Bruce Burgess
Owner, The Moving Guys
3914 Lenawee Ave
Culver City, CA 90232
323-***-**** ***************@*****.***
Benita West
Area Operations Manager, Extended Stay America
18602 Vermont Ave
Gardena, CA 90248
323-***-**** *****@*******************.***
Alfonso Torres
General Manager, Sheraton Ontario
429 Vineyard Ave
Ontario, CA 91708
323-***-**** *******@***********.***