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Fulfillment Associate Customer Service

Location:
San Bernardino, CA, 92407
Posted:
December 23, 2021

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Resume:

adpp7n@r.postjobfree.com

909-***-****

San Bernardino, CA 92407

ASMA

HUSNA

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Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 100 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating pallet jacks and scanners. Hardworking

Fulfillment Associate proficient in fluid loading, damaged package assessments and team training. Excellent time management, problem-solving and listening skills.

PROFESSIONAL SUMMARY

Lalmatia Mohilla College,

Dhaka.

Dhaka,Bangladesh • 03/2008

High School Diploma

Sate University

Dhaka, Bangladesh • 03/2011

Associate of Science:

Pharmacy

SKILLS

• Shipping and receiving

• Product knowledge

• Physical stamina

• Correct labeling

Documentation and

reporting

• Customer service

• Pallet jack proficiency

• Loading and unloading

EDUCATION

Amazon LGB7 - Inbound Stower, Inbound Dock, Ship Dock Rialto, CA • 11/2019 - Current

Stow- Reach rate with ease and go beyond. I was one of the top stower.

Decant- Proficient at this position. Worked on Vendor receive with a fast pace.

Ship Dock- Worked on trailers, spirals, TDR, Problem solver.

Ship Dock PG- Took over the position call D.E.A which is part of smart pack, single pack smalls and ship dock. I made sure the work was done right and the number of fails and missed scans went from 1000 to 300 and and the amount of damaged products went down as well. Also trained people on this department.

Vendor Returns and Dock ambassador- i was a learning ambassador for this department. Trained new people and worked as a PG.

Doller Tree - Cashier, Stower, Assistent Manager

Fontana, CA • 03/2019 - 10/2019

WORK HISTORY

Helped customers find specific products, answered

questions and offered advice.

Processed returned items in accordance with store

policy.

Assisted with purchases, locating items and signing up for rewards programs.

Trained new team members in cash register operation, stock procedures and customer service.

LA Beauty - Sales Representative Assistant Manager Glendale, CA • 10/2015 - 12/2018

Super 8 Motel - Bookkeeper

Salinas, CA • 01/2012 - 02/2014

Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and

implementing strategic action plans.

Supervised and trained 30 employees on successful

selling techniques.

Designed protocols for 60 employees to sell beauty products and services worth over $200.

Reviewed and calculated payroll to promote timely

disbursement of paychecks.

Tracked expenses and entered deposits into Oracle

Financials while reconciling monthly bank accounts to verify accuracy.



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