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Abuse Counselor Customer Service

Location:
Brighton, NY, 14623
Posted:
December 23, 2021

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Resume:

Sullivan Nelson

Rochester, NY *****

adpp79@r.postjobfree.com

585-***-****

To become a student in the Doctor of Behavioral Health Program, College of Health Solutions at Arizona State University

Authorized to work in the US for any employer

Work Experience

Student at Arizona State University, Doctor

Retired

October 2007 to Present

of Behavioral Health

Senior Therapist/Clinical Supervisor

Dr. George C. Simmons Counseling & Support Center - Rochester, NY December 1998 to September 2007

Clinical Consultant

SWAN/The Bridge - Rochester, NY

May 1991 to August 2004

Staff Counselor

Restart Substance Abuse Services - Rochester, NY

August 1988 to September 1998

Staff Counselor

Restart Substance Abuse Services - Rochester, NY

1991 to 1992

Education

Masters Degree in Clinical Psychology

SUNY Brockport, N.Y. State Credentialed Alcoholism & Substance Abuse Counselor - Brockport, NY Doctor of Behavioral Health Current in Behavioral Health Current Arizona State University

Skills

• 20+ successful yrs. Individual & Group Therapy

• Masters Degree, Clinical Psychology

• Masters Degree, Theology/Counseling

• Masters Diplomate Behavioral Science

• New York State Credentialed Alcoholism & Substance Abuse Counselor (CASAC)

• Crisis Intervention

• Behavioral Therapy

• Motivational Interviewing

• Social Work

• Cognitive Behavioral Therapy

• Behavioral Health

• Medical Records

• Intake Experience

• Meeting Facilitation

• Intake Experience

• Curriculum Development

• Crisis Management

• Customer service

• Analysis skills

• Case Management

• Presentation Skills

• Program Development

• Applied Behavior Analysis

• Mental Health Counseling

• Behavior Management

Assessments

Work style: Reliability — Familiar

November 2020

Tendency to be dependable and come to work

Full results: Familiar

Work motivation — Highly Proficient

November 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient

Customer focus & orientation — Proficient

November 2020

Responding to customer situations with sensitivity Full results: Proficient

Management & leadership skills: Impact & influence — Completed January 2021

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Attention to detail — Familiar

January 2021

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Data entry: Accuracy — Highly Proficient

November 2020

Entering data quickly and accurately

Full results: Highly Proficient

Verbal communication — Proficient

December 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Active listening — Highly Proficient

December 2020

Actively listening and appropriately responding in conversations Full results: Highly Proficient

Written communication — Familiar

December 2020

Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar

Customer service — Completed

November 2020

Identifying and resolving common customer issues

Full results: Completed

Work style: Reliability — Proficient

March 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate