BRENDA TERRY

*** * ******** ******

BALTIMORE, MD 21201-1219

Phone: 443-***-****

Employment History

Customer Service/Acct Rep.

**/**** - **/****

Veolia Transportation

Baltimore, MD

Received and responded to telephone calls and processed orders for cab drivers and customers seeking public transportation, filed correspondence, delivered oral and written messages, trained new employees, maintained the lost and found items and performed other clerical duties as needed.

File Clerk

05/2006 - 06/2007

Record Management Services

Baltimore, MD

Duties included pulling, sending, receiving and filing large volumes of medical records, filed large volumes of loose notes per hour, pulled, sent, received and filed large volumes of radiology, filed all medical records and radiology in the following formats, (TD2, TD4, TD5), Social, Numeral, and Alpha, and was responsible for all clerical duties in the main office.

Security Officer

11/2005 - 04/2006

Robinson Detective Agency

Baltimore, MD

Duties included patrolled interior and exterior of building, assisted with emergency help, ensured the safety of senior citizens, answered the telephone, wrote incident reports when necessary, responded to and reset alarms.

Contract Assistant

02/1998 - 12/2004

Empower Baltimore Management Corp.

Baltimore, MD

Performed routine typing and clerical duties, answered the telephone and referred calls, scheduled appointments, made copies, faxed information, and mailed correspondence as appropriated; logged incoming correspondence ;requested and distributed contractual information such as extensions, reports and work products to the appropriate units; assisted in preparing contracts, including Scopes of Work, budgets and attachments when needed; tracked and monitored reports; prepared internal reports and other correspondence; filed and maintained contract file room and files; and entered data and maintained database.

Education History

Completion Date

Issuing Institution

Location

Qualification

Course of Study

Walbrook Senior High School

High School Diploma

Data entry

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