Customer Service Representative

Tracy Davis

Customer Service Bristol, VA ******@*******.*** 276-***-****

Obtain a responsible and challenging entry-level position, where I may use my past experience, as well as expand my knowledge in other areas, which will allow me to continue to

grow personally and professionally in the company. A team player with a record of success in sales supervision and customer service at the local, regional and national levels. Creative problem solver with the ability to drive new growth, resolve conflict, improve morale and consistently exceed goals.

Work Experience

Kroger Cashier

Kroger Stores - Bristol, VA November 2019 to November 2020

Cook/Cashier

Ryans Buffet - Bristol, VA January 2006 to September 2010

Bakery, line cook, grill cook, front cashier

Customer Service Representative

C&M Cleaning - Bristol, TN February 2002 to July 2005

Multiple house cleanings and commercial buildings, Offering customers qoutes and reliable safe service while they were not home

Telemarketer

Bristol, TN

January 2000 to February 2002

Cold calling customers for special vacation packages with a tour of our resorts. Accessing customer needs and making effective sales involving technical product details

Customer Service Representative

Sprint - Bristol, VA

May 1993 to August 1999

inbound calls Proven ability to effectively analyze situations meet aggressive situations while meeting the demands of customer satisfaction.

Education

culinary

southeast culinary - Bristol, VA January 2015 to February 2016

Skills

•Customer Service (10+ years)

•CSR

•Customer Care

•Customer Support

•Call Center

•Telemarketing

•Cold Calling

•Food Preparation

•Inside Sales

•Outbound Sales

•Customer relationship management

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