JANETTE GONZALEZ

***** ****** *** *********, ** *3534 · 310-***-****

adpoz2@r.postjobfree.com

Friendly manner candidate who is able to work on reception as a main point of contact for all visitors to Primary Care visit. Able to undertake a variety of administrative duties to assist in the smooth running of any medical practice.

EXPERIENCE

11/2017 – PRESENT

FRONT DESK RECEPTIONIST, PROVIDENCE MEDICAL GROUP/PMI WATERIDGE

Taking telephone appointment bookings and logging calls onto system. Greeting visitors and patients in a professional manner. Sending out appointment and general correspondence letters to patients. Responsible for collecting payments from patients. Responsible for checking patients in/out. Willing to undertake training as required to ensure the effective and efficient use of resources.

04/2016 – 08/2017

FRONT DESK COORDINATOR, VOLUNTEERS IN MEDICINE OF SOUTHERN NEVADA

Help patients with eligibility process to obtain medical attention. Greeted patients. Trained and oversee volunteers in front desk activities such as making appointments, checking patients in/out, create charts for PCP and Specialty appointments, as well as making reminder calls.

EDUCATION

JUNE 2016

MEDICAL ADMINISTRATIVE ASSISTANT, PIMA MEDICAL INSTITUTE

Las Vegas, Nevada Certificate

Received Honor Roll and Perfect Attendance Awards.

JUNE 2003

GENERAL EDUCATION, LEUZINGER HIGH

Lawndale, California Diploma

SKILLS

Ability to deal with people in a caring, courteous and professional manner.

Bilingual Spanish

HIPAA & TJC Compliance

Insurance Verification/ Preauthorization

Schedule and reschedule of appointments

Undertaking general office duties like faxing, data entry and scanning.

Electronic Medical Records (EMR) EPIC

Telephone Etiquette

Knowledge of referrals for specialty visits

Appointment scheduling for various specialties

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