Strengths
Ability to handle pressure and give an
appealing outcome
Ability to listen actively,identify a
problem and solve it professionally.
Ability to adapt quickly and efficiently
in a new environment.
Skills
Commendable communication skills
Problem Solving skills
Computer operation skills
Up-selling skills
Team player
Operation of Micros and Process Data
Quickly (PDQ)
Languages
Fluent in written and spoken English,Hindi and Bangla.
Basic in spoken Arabic
Work Experience
Intercontinental Hotel Doha
F&B captain (2018-date)
Greeting and welcoming guests promptly in a warm and friendly manner.
Always thanking and giving fond farewell to guests conveying anticipation for their next visit.
Assisting guest with table reservation and seats.
Ensuring guest are serviced within specified time.
Has a good knowledge of menu and presentation standards.
Speaking with guests and staff using clear and professional language, and answering phone calls using appropriate telephone etiquette.
Able to answer any questions regarding menu and assist with menu selections.
Offering training to existing team members and new team members to ensure professionalism while serving
Career Objectives
Personable and articulate Service Provider professional with a history of providing outstanding service to guests. Able to maintain a positive attitude when serving guests in the dining areas. Possesses good judgment and the ability to offer most professional service to guests. Seeking for a position that fits my qualifications, gives me room to grow and allows me to acquire more skills and experience.
Omor Faruk
*****.*****@*****.***
+880 191*******
Education Background
Government Titumir College
Bachelor of Arts (Hon’s)
Darsana Government College
Higher Secondary Certificate (HSC)
Dakshin Chandpur Sec. School
Secondary School Certificate (SSC)
Training
Problem Solving
Service Recovery
Basic First Aid
Food and drinks Service
Waste management
Food safety and Food hygiene
Hobbies and Interests
Playing Soccer and Cricket
Travelling
Swimming
Referees
1.Mr. Sathiaraj Kailasam
Bar Manager at Manko Doha
Pool and Beach Intercontinental Doha.
*************@*******.*** +974-********
2.Mr.Kazi Moazzem Hossain
Asst.Director of Rest.Bars & Events Pan Pacific Sonargaon Dhaka ***************@*****.*** +88-017********
Radisson Blu Chittagong Bay View
Restaurant Waiter (2015-2018)
Welcoming guests to the coffee shop and taking their orders
Posting guests’ order and following up with barista to ensure that its well received and well understood
Serving snacks and drinks orders and ensuring that the guests are satisfied
Attending training related to service and safety to ensure smooth operation
Dana Club Doha Qatar
Junior Waiter (2013-2015)
Welcoming guests to the restaurant and assisting them to seat to their reserved or available table
Giving restaurant menus and making recommendation regarding the days special
Taking food orders and punching in POS system thereafter doing a follow up with kitchen for clarity
Preparing mise en place to ensure smooth flow of operations
Clearing and resetting tables to ensure tidiness and quick service
Pan Pacific Sonargaon Hotel
F&B waiter (2013)
Promoting and maximizing beverage sales in the
workstation that is assigned.
Following and ensuring that the company beverage
standards of service are being adhered.
Helping to ensure that all beverage stocks in the bars
and in lockers or pantries are used, stored and
accounted for following company policies and
guidelines.