Collage Customer Service

Aniket

Biswakarma

Mobile: + ** - 866-***-****

Email: ********@*****.***

Address: Ramgaon Jaigaon near Jaigaon

Collage, Dist-Alipurduar (WB) WEST BENGAL,

Pin -736182

C A R E E R O B J E C T I V E

I am a professional Customer Service Representative with over 4 years experience in handling multi- national clients. Seeking to work with a renowned company as a Executive/ Supervisor wherein my skills, optimistic attitude and effective dealing abilities give way for the benefit of the organisation on a global level. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty and possess excellent communication skills, flexible and hardworking with good temperament to multi- task and co- ordinate various activities. P R O F E S S I O N A L P R O F I L E

A C H I E V E M E N T

Recognised by guests multiple times through various sources for delivering best service by meeting their needs and making extra effort to make their stay a memorable one. E D U C A T I O N

Hotel Management from DON BOSCO INSTITUTE from

kalimpong (2014)

ADFA Advance Diploma in Financial Accounting from AISET Institute

S E C O N D A R Y and S E N I O R S E C O N D A R Y INNER HEART SECONDARY SCHOOL

Motivated, well- disciplined

individual Finds joy in assisting others

Knowledgeable in conversational English,Hindi and Nepali. Team player

Quick learner with logical skills.

E X P E R I E N C E

-CSR training from UMAID BHAWAM PALACE JODHPUR HOTEL TAJ RESORT and PALACE (2014-2015)

-Worked with RADISSON BLU HOTEL CHENNAI CITY CENTER in two OUTLET coffee shop and specialty restaurant (2015-2017)

-MAHARAJA EXPRESS Asia Luxury Train, select hotel resort Pvt Ltd

(2017-2019)

-OPHELIA RESTAURANT AYESHA HOSPITALITY PVT LTD

- Delivering friendly, efficient customer service to create warm and welcoming atmosphere for all the guests

- Smooth handling with guest and anticipating the

guest needs along with taking care to their special needs and resolving them in as per the guests

satisfaction.

- Teaming up with other departments and my colleagues to create a stress free work environment for smooth function.

-I am an individual with positive mind set, goal oriented and ability to work at extreme ends of organizations, C O N T A C T