Dental Assistant Administrative

LAURA ANN ELFMAN

Dothan, AL *****

CELL: 334-***-****

*************@*****.***

PROFILE:

● Responsible & reliable

● Experience in sales and customer service

● Administrative duties

● Positive and patient

● Bilingual (English & basic French)

WORK EXPERIENCE

2019-2021 Administrative Assistant

West End Gym, Montreal, QC

Customer service duties

Complete data entry tasks

Collection calls

Helped train new employees

2015-2019 time out for Motherhood

2014-2015 Sales Representative

Evolocity Financial, Montreal, QC

Cold calling businesses to identify potential leads

Composed emails

Designed sales pitch based on company requirements

Data Entry

2013-2014 Sales Representative / Supervisor / Training / HR Northguard Financial Services 2013-2014

Establishing relations with new customers

Financial evaluation of new clients

Experience in interviewing / hiring potential employees

Train new staff

2012 Dental Assistant Internships

Dr. Taras Konanec, Montreal, Quebec Sept-Oct 2012

Dr. Gerald W Trager, Cote Saint Luc, QC July-Sept 2012

Chairside assisting for various procedures

Disinfection & sterilization of operatory & instruments

Administrative Tasks

Restocking

Pouring up and Trimming Models

2009-2012 Volunteer Employment Program

2008-2009 Sales/Customer Service Representative

Aspex Eyewear, Montreal, QC

Managed customer complaints & provided solutions

Input data/customer information for billing purposes

Presented value comparison to customers on promotions

General administrative tasks

2006-2007 Cashier IGA, Cote Saint Luc, Quebec

Provide exceptional customer service

Manage a cash register

Maintained a clean & orderly section

Help out in other departments when needed

EDUCATION

2011 GED Equivalency test

2011-2013 Dental Assistant Program (D.E.P.)

Pearson Adult & Career Centre (LaSalle, Quebec)

ACHIEVEMENTS

● Volunteer for Carrefour Jeunesse Emploi St. Laurent

● Bourses Etudes (Accroche Toi - Scholarship Award)

● Completed CPR certification (2012)

References available upon request.

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