File: Résumé - Ferreira, Wendy S - ********.docx Page 1 of 2
Wendy S. Ferreira
443-***-**** І email: ************@*******.***
**** ******* ****** * **********, MD 21227
PROFESSIONAL
SUMMARY
Highly motivated Patient Care Technician with nine years of experience. Excellent organizational and listening skills. Can handle tasks with accuracy and efficiency. Proactive, with passionate commitment to first rate patient care.
SKILLS • Critical Thinking
• Problem Solving
• Active Listening
• Phlebotomy
• Work in a fast-paced environment
• CPR
• Teamwork
• Patience / Empathy
• Time Management
• Strong Verbal / Written
Communication
• Persuasion
• Handle Multiple Tasks
WORK
HISTORY
Patient Care Technician 01/2012 - 08/2021
University of Maryland Baltimore Washington Medical Center 301 Hospital Drive І Glen Burnie, MD 21061
• Observed and monitored patients’ vital signs, including pulse, blood pressure and respiration.
• Preformed EKG, bladder scans, IV insertion, blood draw (phlebotomy), and acquired other specimens for laboratory evaluation.
• Measured and recorded food and liquid intake, sputum, urinary and fecal output reporting changes to nursing staff.
• Monitored and recorded NG tube, Nephrostomy, JP drain, fecal containment bag, and Foley output and appearance.
• Reviewed patient dietary restrictions, food allergies, and preferences.
• Provided patients with assistance in bathing, toileting, dressing, and grooming.
• Cleaned and disinfected rooms and furnishings to maintain a safe and orderly environment.
• Restrained or aided patients to prevent injury.
• Monitored patients physical and emotional well-being and reported unusual behavior or physical ailments to RN.
• Recorded and maintained patient information, such as vital signs, eating habits, behavior and progress notes.
• Provided mentally impaired / emotionally disturbed patients with routine physical and emotional support, and rehabilitation care under the supervision of a RN.
• Served meals and assisted patients eating when needed.
• Aided patients in becoming accustomed to the hospital routine
• Answered patients, calls, signal lights and alarms to assess and report on their needs.
• Turned / repositioned bedridden patients.
• Lifted or assisted in lifting patients to transfer between beds, chairs or stretchers.
File: Résumé - Ferreira, Wendy S - 20210917.docx Page 2 of 2 WORK
HISTORY
(continued)
Housekeeping 03/2010 - 01/2012
University of Maryland Baltimore Washington Medical Center 301 Hospital Drive І Glen Burnie, MD 21061
• Performed patient room checkout cleaning and disinfecting.
• Performed cleaning functions in assigned areas following established schedules and prescribed methods.
• Attended to work assignments given at the beginning of each shift, including high/low dusting, sanitizing bed rails, mattresses and all hard surfaces, removing trash, dust mop / wet mop using germicidal cleaning solutions, and sanitizing equipment0.
• Assisted others in cleaning and disinfecting non-assigned areas resulting from an emergency.
• Preformed other tasks as assigned.
EDUCATION Patient Care Technician 01/2012
University of Maryland Baltimore Washington Medical Center High School Graduate 06/1982
Andover High School І Linthicum, MD 21090
REFERENCES Ms. Karen Lynn І BWMC RN
Mrs. Susan Lanier І BWMC RN
Mrs. Mei-Jen Hong Hillary І BWMC RN
Mrs. Morgan Maynard І BWMC RN
443.880.06069