Multi tasking team leader,good customer service and open minded and fa

Name: RONALOU P.REGIO

Location: Suha,Torrijos,Marinduque

Mobile No: +63-915-***-****

E-mail: *************@*****.***/******************@*****.*** PROFESSIONAL HISTORY:

To share and gain knowledge, skills and ability that can help your company objectives and achieving personal goals. To be more competent in different levels of workload as well as to develop work dealing with other people. Thrives under pressure and goes above and beyond, with excellent interpersonal and communication skills. Maintaining a positive attitude and a great sense of humor. Bringing a strong work ethic, interpersonal skills and customer service expertise.

SKILLS:

• Organized and efficient server

• Flexible schedule capability

• Fast-learner and Open minded

• On time reliable

• Works well as a part of a team

• Strong interpersonal skills

• Service Oriented

• POS System experience

• Front Desk Experience

• Proficient in Customer Service

• Honest,Trustworthy,Punctual

• Energetic,Friendly and Enthusiastic

10 Y.O.CAFE(Balar Lifestyle District)

March 2021-September 2021

Restaurant Manager (Balaring, Boac, Marinduque)

Duties and Responsibilities:

• Coordinating and optimizing front-and back-of-house restaurant operations

• Controlling operational costs and promoting efficiency

• Weekly, monthly financial reporting

• General administration

• Maintaining the restaurant’s revenue, profitability and quality goals

• Accomplishes department objectives by managing staff; planning and evaluating department activities

• Maintaining staff by recruiting, selecting, orienting, and training employees

• Proactive and innovative team leader

La Brioche (French Restaurant)

Head Waitress/Barista/Cashier

AL AHALIA GENERAL TRADING COMPANY LTD.

Abudhabi, United Arab Emirates(January 2018-March 2020) Duties and Responsibility:

• Delivered quality service by providing a warm and welcoming environment

• Effectively listened to, understood and clarified guest concerns and issues

• Provide customer with helpful information regarding service time and special deal offers

• Maintaining consistency and taking problem-solving skills

• Maintaining customer service savvy with upbeat attitude

• Develops personal growth opportunities

Asian Inasal Restaurant LLC.

Cashier/Waitress

Hamdan St. Abu dhabi, United Arab Emirates (July 2015-January 2018) Duties and Responsibilities:

• Ensure that counter area is kept clean and organized at all times.

• Create and maintain cash report at the end of each day.

• Take orders from customers and present them as requested.

• Process bills for the customers and serve them in the most efficient manner.

*EMPLOYEE OF THE MONTH AWARD

FIRST FOOD SERVICES LLC. ( BURGER KING)

CASHIER/SERVICE CREW

Dubai,United Arab Emirates (June 2013-June 2015)

Duties and Responsibilties:

• Displayed enthusiasm and knowledge about the restaurant’s menu and product

• Maintained high standard of cleanliness and sanitation

*EMPLOYEE OF THE MONTH AWARD

• CUSTOMER SERVICE WORKSHOP

Dubai,United Arab Emirates

• JLD AND DOUBLE K INC.(CASHIER)

Sm Southmall,Las Pinas City (Nov 2012-April 2013)

Duties and Responsibilities:

• Demonstrate genuine hospitality while greeting and establishing rapport with guest

• Provided attentively and friendly service

DK KIDS TODDLERS INC.(CASHIER)

Alabang TownCenter,Muntinlupa Citty(July 2012-Nov 2012) Duties and Responsibilities:

• Assisted co-workers whenever possible

• Resolved guest complaints efficiency

DAV-KEV PLAYHOUSE INC.(CASHIER)

Alabang Town Center, Muntinlupa City(Feb-June 2012) Duties and Responsibilities:

• Consistency provided professional friendly and engaging service

• Develop and maintained positive working relationship with others to reach business goals EDUCATIONAL ATTAINMENT:

HOUSEKEEPING AND FRONT OFFICE SERVICES NC II (TESDA) Buyabod School of Arts and Trades

Buyabod, Sta.Cruz, Marinduque

SY: 2009-2010

*Excellent Award in Front Office Services NC II

*Excellent Award in Housekeeping NC II

MATUYATUYA NATIONAL HIGH SCHOOL

Matuyatuya, Torrijos, Marinduque

SY: 2008-2009

*First Honorable Mention

NIUGAN ELEMENTARY SCHOOL

Niugan, Cabuyao, Laguna

SY: 2004-2005

PERSONAL INFORMATION:

Date of Birth: November 12, 1992

Place of Birth: Suha, Torrijos, Marinduque

Age: 29 years old

Gender: Female

Civil Status: Single

Nationality: Filipino

I hereby certified that all information above is true and correct. Ronalou P. Regio

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