Longview Front Office
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[Copy of Lakishia _Harris_Resume]
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Lakishia Harris
● 2114 West Hawkins Pkwy, Longview, TX 75605
● ***********@*****.***
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Professional SummaryRename
Would really like to assist your company with a profitable and ethical rise of success. EditDeleteMove
SkillsRename
● Staff management
● Staff supervision
● Organization and planning
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Work HistoryRename
Front Office Supervisor, 10/2007 to 04/2016
Texas Oncology Longview Cancer Center – Longview, TX
● Assisted staff with troubleshooting and resolution of software and hardware issues to minimize downtime.
● Assessed personnel performance and implemented incentives and team-building events to boost morale.
● Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
● Established and updated work schedules to account for changing staff levels and expected workloads.
● Created, documented and updated company policies to guide front office personnel in service excellence and industry best practices.
● Assisted manager with interviewing potential employees, asking appropriate questions and providing feedback after interviews.
● scheduled patients for treatments and tests as well as spoke with insurance companies to preauthorize treatments to be sure to tell patients what their cost would be and secure help for those funds from charities if needed.
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EducationRename
High School Diploma: 2000
Longview High School - Longview, TX
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