DIONY PAILLANT

IT Professional

Wichita, KS (USA)

+1-316-***-****

adpnln@r.postjobfree.com

https://www.linkedin.com/in/dionypaillant/

SUMMARY

Experienced IT professional with 15+ years of experience in design, implementation, and support of business applications in client and server, and web-based environments. Successfully managed projects, strategized, designed, and deployed innovative and complete live applications infrastructure for over 10 KOCH businesses.

●Specialties: AWS Infrastructure, AWS Compute Services, Amazon Lex, Amazon connect, Lambda, Node.js, Python, Server Configuration, Solution Architecture and Change coordination.

●Bachelor's in CIS from Missouri Southern State University (2005)

●AWS Solutions Architect Certification (expected within the next 4 months)

WORK EXPERIENCE

March 2017 – Current APPLICATIONS SYSTEMS ANALYST

Koch Business Solutions LP (US)

•Designed and built web environments on AWS using services like EC2, ELB, RDS, and S3.

•Leveraged services such as Amazon Connect, Amazon Lex, Lambda, PingID, Cognito and SSO across multiple applications.

•Built and maintained cloud-native applications.

•Worked across the department to optimize the use of AWS, including cost optimization and resource organization.

•Leveraged software build management tools and releases across multiple environments using tools such as Gitlab.

•Performed Windows server system administration tasks.

•Installed and configured different application servers such Tomcat, IIS, and WebLogic.

•Used monitoring solutions like CloudWatch and CloudTrail.

•Wrote Infrastructure-as-Code (IaC) using tools like CloudFormation.

•Have considerable knowledge of SQL data, XML data, Node.js, and Python.

•Performed troubleshooting on several distributed systems.

•A good team player with the ability to work alone when necessary.

•Trained several teammates in procedural and technical topics.

•Strong passion for modern technology exploration and development.

•Excellent written and verbal communication skills. Also, excellent presentation and collaboration skills.

•Flexibility with work hours supporting customers’ requirements and collaboration with global teams.

Nov 2014 – Mar 2017 BUSINESS INTELLIGENCE ANALYST

Koch Business Solutions LP (US)

•Collaborate in maintaining a robust, sustainable data warehouse architecture that support business/technical requirements and provides for expansion.

•Participate in business requirements definition and documentation.

•Perform all SDLC phases related to developing reports using SSRS and (ETL) processes using SQL Server Integration Services (SSIS) and SQL Server stored procedures within MS SQL Server 2008/2012 environments.

•Create ad-hoc queries and reports as requested and provide on-going analytical support for these requests.

•Identify data quality issues and support the data governance initiative by participating in necessary activities including data profiling.

•Perform support and troubleshooting tasks for multiple BI applications. Tasks include performing work on service requests, incidents, and run and maintain activities.

•Ensure application changes from development are tested and successfully migrated into the production environment.

•Participate in developing ETL audits and controls to ensure quality of data meets or exceeds defined standards and thresholds.

•Provides consulting and support for application integrations with the BI Data Warehouse.

•Perform requested changes to SSIS Packages and SSAS Cubes.

•Assists with data migration, conversion and standardization including oversight/completion of required validations.

•Help document data warehouse integration standards, policies, and procedures.

•Create, maintain, and update documentation for business intelligence tools.

•Participate in 24x7 On-call rotation.

Nov 2011 – Nov 2014 APPLICATIONS SYSTEMS ANALYST

Koch Business Solutions LP (US)

•Managed SLA targets for Hyperion Financial Management (HFM), KCS Applications and Robotic Process Automation (RPA):

•Ensured incidents and service requests are completed in a timely manner.

•Ensured the application changes are managed appropriately through the change/release process.

•Worked with customers/vendors to develop and maintain accurate roadmaps for business-critical applications - supported over 10 tools in 4 years.

•Proactively communicate upcoming infrastructure changes as well as unplanned outages that affected users.

•Developed detailed documentation and procedures, designing standards, and templates to ensure consistency.

•Built and migrated various applications to the AWS cloud and maintained and made enhancements to internal websites.

•Acquired basic concepts and troubleshooting on LAN/WAN networking infrastructure.

•Implemented and completed 20 high-end projects in deadline-oriented environments in 3 years.

July 2006 – Feb 2010 BILLING ENGINEER

DIGICEL HAITI (HT)

•Perform administrative and maintenance tasks on E-Care CRM (Billing software).

•Perform data integrity and reconciliation checks with MSC side (shell scripts) and data warehouse side (SQL).

•Write and schedule scripts to load CDRs and transactions into corresponding directories. Error files are loaded in error directory to be reviewed later.

•Write and schedule jobs (cron jobs) for system errors and poor performance issues.

•Define CDRs (Incoming, Outgoing, Roaming) formats and fields expectations in concertation with Mediation.

•Handle all server side tasks.

EDUCATION

2001 - 2005 Bachelor of Computer Information Systems

Missouri Southern State University, Joplin (US)

TECHNICAL SKILLS:

Excellent written and verbal communication

Communicating technical problems and solutions to non-technical users and stakeholders

Problem-solving and reporting skills

Project management skills for design and development

The ability to construct and work to deadlines

SQL, Python (some), Lex, Connect, Cognito and several other AWS Services

LANGUAGES

English

French (native)

Créole (native)

PERSONAL SKILLS

Problem-solving • Effective communication skills

Critical thinking • Creative and proactive

Result-oriented • Teamwork

HOBBIES

Working out

Dancing salsa

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