KAREN F. ELGIN

**** ******** *****, ***** **** Springs, FL 32043

C) 757-***-****

adpnl8@r.postjobfree.com

CDR, NC, USN (Ret) (1 October 2016) U.S. Citizen 5 point veterans Preference Education:

-Master in Nursing, University of Kentucky

-Bachelor of Science in Nursing, Indiana State University

-Associate Degree in Nursing, Indiana State University Licenses and Certification:

-Florida Advanced Practice Registered Nurse license 9440836, Expires July 31, 2022

-American Nurses Credentialing Center, Family Nurse Practitioner, Expires August, 2024 Experience:

December 2016 – Present Naval Hospital Jacksonville, FL Staff provider/Family Nurse Practitioner, White Team 40+ hours/wk

Supervisor: LCDR Jesse McGill, NC, USN

Responsible for newborn through geriatrics primary care to a panel of 1225-1300 beneficiaries with gathering multiple positive customer service comments.

High volume provider who easily transitioned between teleworking and clinic during COVID-19 pandemic. Expert at various virtual clinical platforms allowing beneficiaries to continue to discuss medical care options during social distancing and clinical shutdowns.

Oversees the medical and nursing care provided by two nurses and eight paraprofessionals.

Maintained a great number of patients enrolled in the secure patient messaging system, Tricare Online, allowing for increased communications, increased productivity and reduced number of low acuity appointments used.

50% of clinical time devoted to teaching/precepting nurse practitioner students while maintaining busy clinical schedule.

Senior nurse practitioner in the clinic. Orients junior and Navy Reserve nurse practitioners with ease. Frequently precepts Uniformed Service University of Health Sciences nurse practitioner students in addition to students from local universities.

Far exceeds benchmark standard for RVUs. One of the most productive high volume providers in directorate.

Strives to improve HEDIS measures daily by recommending and completing preventive medicine exams during acute visits despite limited time allotted.

Credentialed by the American Nurses Credentialing Center for 27 years. Completes all required training and peer reviews in a timely manner.

The only non-physician licensed independent practitioner member of the Medical Executive Committee. Able to share concerns regarding ambulatory care issues in primary care setting.

Instructor for Caring Communication Course offered monthly to increase provider-patient communication skills and increase empathy and understanding of patients’ needs. July 2012 – August 2016 Naval Hospital Jacksonville, FL Staff Provider/Family Nurse Practitioner, White Team Leader 50 hrs/wk

Supervisor: CDR Michael Arnold, MC, USN 904-***-****

Responsible for newborn through geriatrics primary care to a panel of 1300 beneficiaries while gathering many positive customer service comments.

Team leader overseeing the care provided by five staff physicians, 12 Family Practice Residents, two nurses and eight paraprofessionals.

Accumulated the highest number of patients enrolled in secure patient messaging system, Relay Health, allowing for increased communication, increased productive and reduced number of low acuity appointments used.

Nurse Corps Reserve Credentials Committee member reviewing over 100 advance practice nurse credentials packets and advising on multiple competency issues, enabling Nurse Corps Reserve component maximum manning potential.

50% of clinical time devoted to teaching/precepting nurse practitioner and physician assistant students while maintain busy clinical schedule

Maintained Uniformed Services University of Health Sciences adjunct faculty position 2009-2012 Naval Health Clinic, Great Lakes, IL and CAPT James A. Lovell Federal Health Care Center

Department Head/Senior Medical Officer and Family Nurse Practitioner, Family Practice and Internal Medicine Clinics

55 hrs/wk

Supervisor: CDR Eileen Knoble, NC, USN

Responsible for outpatient care for the enrolled active duty personnel stationed in the Naval Station Great Lakes catchment area as well as their family members.

Selected as co-chair Navy’s Primary Care Advisory Board, authoring new patient-centered medical home policy, briefing it to the Deputy Surgeon General and approved within four months.

Guided and coached junior staff as they prepared short and long-term plans for the integration of the clinic with like department at the North Chicago VA Medical Center (NCVAMC) during the integration of the two facilities. These efforts often required the interpretation and analysis of DoD and VA Secretariat level guidance as well as a greater understanding of the different DoD and VA cultures and processes to achieve end goals.

Led the clinic as it navigated the vagaries one would expect at onset of the merging of NHC Great Lakes and NCVAMC into the CAPT James A. Lovell Federal Health Care Center (FHCC). Through collaboration, policy integration and interpretation, and urgent advocacy resolved all issues a merger of this scale would bring. Issues included: Ability to view electronic health records between the 2 original entities as well as personnel, supply, and communication issues.

Championed the need for expedited training, assured the training of 45 staff members on the integrated DoD/VA electronic health record.

Responsibilities included leadership of professional and paraprofessional staff including civilian and contract employees. Expertly oversaw their daily site supervision, guided and approved the services they provided, certified their weekly hours and monthly invoices, and monitored their hours in comparison to annual contract requirements. Sole clinic point of contact with the contractors’ contract company as well as with the command contract administrator. Selecting official for replacement of contract employees, reviewing applications provided by contract company to determine best fit of employee to requirements and clinic culture.

As Department Head, served as expert and authority on personnel actions. Monitored and reviewed all personnel’s work to include contract, general schedule government employees as well as active duty personnel to ensure performance was within compliance with contract or clinical requirements, federal, state, and credentialing regulations and codes. Provided annual written assessment of all employees’ (contract, government, and active duty) work and performance. Determined contract employees’ work schedules. Very cognizant of employment differences between active duty, general schedule, and contract employees, finding ways that the differences could strengthen the work environment and create a cohesive work force.

Member of many hiring action boards for the hiring of professional staff. Responsibilities included review of applications and interviewing of applicants to determine best and right individual for clinical positions as well as the contacting of previous employers and supervisors to determine competency and performance quality.

Managed peer review process of clinic’s 21 professional staff pertinent to personnel pursuing reappointment and appointment of clinical privileges at the facility. Reviewed and approved all peer and reappointment packets prior to submission to the Clinical Council. Ensured core and supplemental scopes of practice were appropriate to clinical requirement and providers’ ability.

Sought out member of the FHCC’s Clinical Council which governed all clinical programs to include initial appointment, reappointment, and subsequent disciplinary decisions stemming from questionable clinical practices which were not compliant with the organization’s policy and practices.

Prepared clinic for triennial clinical compliance inspection (Joint Commission) achieving zero findings.

Continued to precept nurse practitioner students.

Deployed: Staff Provider, Operation Continuing Promise 2011, USNS COMFORT 2006 – 2009 Naval Medical Center, Portsmouth, VA

Family Nurse Practitioner, Family Practice Clinic

60 Hrs/wk

Supervisor: CAPT Jose DeLaPena, MC, USN 757-***-****

Responsible for outpatient care for the enrolled active duty personnel stationed in the Naval Medical Center catchment area as well as their family members. Expertly provided primary care to a panel of 1600 beneficiaries while gathering many positive patient compliments.

Family Medicine representative to the command’s Perinatal Advisory Board, improving care of maternal-child population.

Accepted as adjunct faculty at Uniformed Services University of Health Science, College of Nursing and continued to routinely precept nurse practitioner students.

Advanced Practice Nurse representative to the Executive Committee of the Medical Staff

Deployed: Staff Provider, Expeditionary Medical Facility Kuwait (February - August 2007) 2003 – 2006 U.S. Naval Hospital Camp LeJeune, NC

Department Head, Family Nurse Practitioner, Navy Family Medicine Clinic, Marine Corps Air Station Family Medicine Clinic and Marine Corps Air Station Active Duty Clinic 65 Hrs/wk

Supervisor: CDR Joseph McBreen, MC, USN 910-***-****

Responsible for the management and oversight of 3 geographically separated TRICARE clinics within the Camp LeJeune cachment area.

Responsibilities included leadership of professional and paraprofessional staff including contract employees. Expertly oversaw their daily site supervision, guided and approved the services they provided, certified their weekly hours and monthly invoices, and monitored their hours in comparison to annual contract requirements. Sole clinic point of contact with the contractors’ contract company as well as with the command contract administrator. Selecting official for replacement of contract employees, reviewing applications provided by contract company to determine best fit of employee to requirements and clinic culture.

As Department Head, served as expert and authority on personnel actions. Monitored and reviewed all personnel’s work to include contract, general schedule government employees as well as active duty personnel to ensure performance was within compliance with contract or clinical requirements, federal, state, and credentialing regulations and codes. Provided annual written assessment of all employees’ (contract, government, and active duty) work and performance. Determined contract employees’ work schedules. Very cognizant of employment differences between active duty, general schedule, and contract employees, finding ways that the differences could strengthen the work environment and create a cohesive work force.

Member of many hiring action boards for the hiring of professional staff. Responsibilities included review of applications and interviewing of applicants to determine best and right individual for clinical positions as well as the contacting of previous employers and supervisors to determine competency and performance quality.

Managed peer review process of clinics’16 professional staff pertinent to personnel pursuing appointment and reappointment of clinical privileges at the facility. Reviewed and approved all peer and reappointment packets prior to submission to the credentialing board. Ensured core and supplemental scopes of practice were appropriate to clinical requirement and providers’ ability.

Instituted policy to follow established VA/DOD Clinical Practice Guidelines for diabetes, asthma and chronic pain management.

Facilitated initial electronic medical record (AHLTA) training for staff at three clinics. 2000 – 2003 U.S. Naval Hospital Naples, Italy

Staff Provider, Family Nurse Practitioner

45 Hrs/wk

Supervisor: CAPT Neil Ragan, MC, USN 011-39-081-811-6155

Responsible for providing outpatient family medicine care for the enrolled active duty personnel stationed in the Naples catchment area as well as their family members.

Acting family medicine clinic department head; Senior Nurse watch stander, providing leadership for inpatient nursing services, assisting with coordination of MEDEVACs, and resolving staffing and customer service issues after regular business hours.

Compassionate perinatal loss and bereavement instructor; coordinate training and awareness of command bereavement counselors to ensure 24/7 availability for families in need.

PALS instructor

A leader in disease management, organizing diabetic and asthma data bases to provide timely patient management, labs and specialty referrals.

Chair of patient education committee, authoring policy and implementing in time for JCACO/IG survey success

Member of command’s Breast Health Initiative, adeptly managing funds to enhance staff knowledge, acquire surgical equipment and supplies and patient education materials. 1998 – 2000 Naval Medical Center, San Diego, CA

Staff Provider, Family Nurse Practitioner

50 Hrs/wk

Supervisor: CAPT Teresa Brennan, MC, USN

Responsible for providing outpatient family medicine care for the enrolled active duty family members and retirees living in the San Diego catchment area.

Additional duties at Amphibious Group Three providing women’s health care to active duty females at the deck plate thereby reducing wait and travel time and increasing medical readiness.

Master Faculty of breast care training initiative, Tricare Region 9, responsible for training staff members as well as other Navy medical treatment facility personnel in the ability to teach women in proper breast care.

ACLS and PALS instructor

Precepted nurse practitioner students

Perinatal loss and bereavement instructor

1996 – 1998 U.S. Naval Hospital Guantanamo Bay, Cuba Staff Provider, Family Nurse Practitioner

45 Hrs/wk

Supervisor: LCDR Mae Pouget, MC, USN

Responsible for providing outpatient family medicine care for all personnel (active duty, family members, and contract staff) living aboard Naval Station Guantanamo Bay.

ACLS and PALS instructor

Instructor for obstetric education program for beneficiaries

Senior Nurse watch stander, providing leadership for inpatient nursing services, assisting with coordination of MEDEVACs, and resolving staffing and customer service issues after regular business hours.

1994 – 1996 U.S. Naval Hospital, Jacksonville, FL

Staff Provider, Family Nurse Practitioner

50 Hrs/wk

Supervisor: CDR Charles Bryner, MC, USN

Responsible for providing outpatient family medicine care

Command coordinator for subcutaneous implantable contraceptive devices; instructed and supervised multiple procedures

Instructor for obstetric education program for beneficiaries Computer All Microsoft Office products to include Word, PowerPoint, Excel, Access, and Internet Systems Explorer. Expert in the use of AHLTA, CHCS, Relay Health, JLV and HAIMS. Applicable Privacy Act and HIPAA Senior Management Refresher Training Records Management in the DON: Everyone’s Responsibility

DOD Cyber Awareness Challenge

Naval Hospital Jacksonville Caring Communication course instructor Professional Member, American Association of Nurse Practitioners Association Member, Northeast Florida Advanced Registered Nurse Practitioners

Board Member, Florida Navy Nurse Corps Association

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