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Customer Representative Secretary

Location:
San Antonio, TX
Posted:
December 14, 2021

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Resume:

Vanessa Vesely

San Antonio, Texas

adpnkb@r.postjobfree.com

361-***-****

SKILLS

Fluent in Spanish

WORK EXPERIENCE

Patient Care Technician (PCT)

Corpus Christi Medical Center Bay Area

Feb 2021 - Present

• Measuring vital signs

•Testing glucose levels

•Delivering meals

•Administering and removing IVs

•Recording information on patient charts

•Changing bedding

•Helping patients move or walk post-surgery

•Redirecting behavioral patterns

•Providing bed baths

•Obtaining PCT, BLS and CPI certifications

Waitress/Bartender/Hostess

Sonny's Barbacoa & Restaurant

May 2013 - Nov 2020

• Providing excellent wait service to ensure satisfaction request

•Up-sell additional products when appropriate

•Take accurate food and drinks orders, using a POS ordering software

•Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

•Communicate order details to the Kitchen Staff

•Taking customer orders and delivering food and beverages

•Making menu recommendations, answering questions and sharing additional information with restaurant patrons

Customer representative

Alorica Inc.

Oct 2017 - Sep 2018

• Maintain strong company product and service knowledge to better assist customers with concerns, questions and general education

•Record all customer names and contact information in an orderly fashion by utilizing a spreadsheet and other company software

•Answer calls by utilizing the company's call management system and other software

•Maintain relationships with suppliers and both internal and external clients EDUCATION

W. B. Ray High School

Feb 2012 - Dec 2016

CERTIFICATIONS

PCT

HCA Healthcare

Jun 2021

•Helping patients with the activities of daily life.

•Using diagnostic equipment such as an EKG machine.

•Collecting blood specimens.

•Inputting information into patient medical records.

•Assisting with daily activities like helping a patient bathe, dress, eat, walk, and get in and out of bed. BLS

American Red Cross

Apr 2021 - Apr 2023

Able to conduct life saving measures

CPI

Crisis Prevention Institute

Jun 2021 - Jun 2023

• Care

• Welfare

• Safety

• Secretary

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