Dental Assistant Customer Service

SAMIRA BORNA

*** **** ****** ***** **, *****

Telephone: 760-***-****

adpn9z@r.postjobfree.com

Qualification Summary

A positive attitude individual that demonstrates fast learning. I am also a multitasker that is willing to give 100% every day. I have great customer service and always look for client safety and satisfaction.

Experience

Medical Administration Assistant

Dr. Hans Werling. Stuttgart, Germany

August 1994-February 1997

Set appointments and maintained doctor’s schedule.

Entered and maintained patient data in computerized database.

Dental Assistant

Dr. Hitzler Wild. Stuttgart, Germany

September 1992 – May 1994

Interviewed and prepared patients for dentist.

Assisted dentist in dental operation procedure.

Performed minor dental procedure.

Customer Service Representative

Lufthansa Airlines. Stuttgart, Germany.

September 1991 – March 1992

Provided linguistic support (Farsi) to airline customers.

Provided assistance with tickets and boarding.

Phlebotomist

Plasma Center Biomat

From 1999 to 2004

Phlebotomist

San Diego Blood Bank

From May 2005 to present

Experienced and dedicated Phlebotomist with comprehensive expertise in venipuncture techniques. Strives to cultivate a safe and comfortable environment for patients and provides consistently superior care with a personal touch. Displays dedication and determination in all endeavors with diligent attention to detail for optimal end results.

Education:

Hoppenlau Schule Technical College

September 1992 – May 1994

Rembrandt High School, Stuttgart, Germany

October 1989 - September 1991

Zandark High School, Tehran, Iran

1983 – 1986

Phlebotomy ITC Certification

11-9-18

Other Skills

Fluent speaker and writer of Farsi

Exporting, apheresis machine

Ability to handle blood products

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