SANDY RIVERA
* ****** ****** *****, ** ***67 Cy 929-***-**** **************@*****.***
Objective: i ili Me ;
a - rae i mie el my communications (both verbal and written) and customer service skills
wnile providing opportunities for personal and professional growth
PR : ini
ROFESSIONAL PROFILE: Over 3 years of Administrative Assistant experience. Proficient in the following:
Microsoft Word, PowerPoint, Excel and Microsoft Outlook
-~WORK EXPERIENCE:
St. Ignatius Loyola
Assistant Custodian
se
New York, NY
Clean 1g ar d maintaini ig tloors, involvir weeping, mo: ni uate n a stripping,
V & swee 8 ?
Pping, Ing, 8, 8.
e Removing snow and ice
e Handling light facility repairs
e Keeping janitor and supply room closets clean and organized
Distinctive Personnel Bronx, NY
Administrative Assistant 05/2015 - 04/2016
e Answered, screened, and forward telephone calls, providing information, taking messages, and
scheduling appointments
Greeted people entering establishment, determined nature and purpose of visit and
directed or escorted them to specific destinations
® Transmitted information or documents to customers, using computer, mail, or facsimile
machine
Collected, filed, and documented records pulled for utilization
Distributed Hospital Supplies
Data Entry
Administrative support
Distinctive Personnel Bronx, NY
Manage Care Associate 12/2014 — 05/2015 :
e Performed administrative functions such as faxing, sorting mail, and processing paperwork in
a timely and efficient manner i
s Answered high volumes of phone calls, responding to general inquiries and recruiting calls to
there specific destinations
Greet and welcomed patients, provided registration instructions and paperwork
e Obtained intake information such as personal data, medical history, and insurance coverage
e Contacted insurance companies to verify coverage
Provided referral information and made referrals as needed
nx, NY
EDCATION: DeWitt Clinton High School Bronx,